Senior Manager, Vendor Management EHRO (Onsite)

Pratt & Whitney; East Hartford (CT); On-site; USD 132,000 - 252,000; Full time

Job summary

Pratt & Whitney in East Hartford is seeking a Vendor Manager for the EHRO Aftermarket Vendor Team. You will lead supplier performance, ensure delivery assurance, and optimize supplier relationships to meet business goals.

You will oversee order processing, price negotiations, and collaborate across internal teams to drive improvements. Travel up to 10% is expected; role is onsite and reports to the EHRO Materials Manager.

Qualifications

• Advanced degree with 7+ years in Operations, Engineering, Quality, Supply Chain, Military, Aerospace or Aftermarket industries or a Bachelor’s with 10+ years relevant experience.
• 2+ years of personnel management in a bargaining unit environment.
• 3+ years in delivery assurance or supply chain roles with suppliers and internal customers.
• Strong leadership and communication in a professional setting.

Responsibilities

• Lead and manage the EHRO Aftermarket Vendor Team with strategic direction and oversight.
• Serve as primary escalation point for supplier and internal customer issues.
• Oversee delivery assurance and supplier performance to meet goals.
• Manage compliant order processing and price negotiations for repair services.
• Identify and implement process improvements to boost efficiency and performance.
• Collaborate with suppliers and internal teams to resolve challenges and align with business objectives.
• Report to the EHRO Materials Manager with regular updates on performance and initiatives.
• Travel up to 10% to suppliers, trade shows, site benchmarking, etc.

Skills

Personnel management

Supplier relationship management

Leadership communication

Negotiation skills

Education

Advanced degree + 7+ years

Bachelor’s degree + 10+ years

Tools

SAP ERP

Solumina MES

Smartsheet

Teamcenter

MS Office

Zoom / MS Teams

Job description

Location: US-CT-EAST HARTFORD-M ~ 400 Main St ~ BLDG M

Date Posted: 2026-10-14

Country: United States of America

Position Role Type: Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type: None/Not Required

Security Clearance Status: Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world‑class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do

The Vendor Manager will lead the East Hartford Repair Operations (EHRO) Aftermarket Vendor Team, driving supplier performance and ensuring operational excellence in repair services. This role is critical to maintaining delivery assurance, optimizing supplier relationships, and achieving business goals.

Key Responsibilities

• Lead and manage the EHRO Aftermarket Vendor Team, providing strategic direction and operational oversight.
• Serve as the primary escalation point for supplier and internal customer issues.
• Oversee delivery assurance and supplier performance to meet organizational goals.
• Manage compliant order processing and price negotiations for repair services.
• Identify and implement process improvements to enhance efficiency and performance.
• Collaborate with suppliers and internal teams to resolve challenges and ensure alignment with business objectives.
• Report directly to the EHRO Materials Manager, providing regular updates on vendor team performance and initiatives.
• Travel: Up to 10% to suppliers, trade shows, site benchmarking, etc.

What You Will Learn

• Develop leadership capabilities by guiding a vendor operations team and driving supplier performance to meet delivery and business objectives.
• Strengthen supplier relationship management skills, including escalation handling, negotiation, and collaborative problem‑solving with repair vendors.
• Build expertise in operational excellence by leading process improvements, ensuring compliant order management, and partnering effectively across internal functions.
• Enhance executive communication skills through regular reporting of supplier performance, risks, and strategic recommendations to leadership.

Qualifications You Must Have

• Advanced degree and 7+ years of experience in Operations Management, Engineering, Quality, Supply Chain, Military, Aerospace or Aftermarket industry; OR Bachelor’s degree and 10+ years of relevant industry experience.
• 2+ years of personnel management experience, ideally within a bargaining unit / union workforce environment.
• 3+ years of experience in a delivery assurance or supply chain role working directly with suppliers and internal customers.
• Prior work experience with organizational leadership and communication in a professional setting.

Qualifications We Prefer

• Degree in STEM field; Engineering, Supply Chain or Management preferred.
• Operations experience in Aftermarket Operations (AMO) or Overhaul and Repair (MRO)
• Working knowledge of Pratt & Whitney engine shop practices, quality standards, processes and procedures.
• Knowledge of AS9100 QMS, DOT/FAA regulations, and 14 CFR Part 145 regulations
• Working knowledge of continuous improvement principles and tools (CORE/ACE/SixSigma, QCPC and RCCA).
• Experience using MS Office Suite, SAP ERP, Solumina MES, Smartsheet, Teamcenter and virtual meeting platforms (i.e. Zoom, MS Teams).
• Ability to effectively communicate with all levels of management, shop personnel, customers and supplier/vendors.

What is my Role Type?

In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.