Senior Manager, Transmission Customer Services & Risk

Entergy Corporation

Baton Rouge (LA)

On-site

USD 140,000 - 210,000

Full time

10 days ago

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Job summary

Entergy is seeking a Senior Manager, Transmission Customer Services, Risk & Reliability in Louisiana. You will provide strategic leadership for Entergy’s Transmission Customer Services and risk & reliability functions, guiding customer engagement for major industrial and nuclear customers while ensuring reliability and cross‑functional alignment.

You will work onsite in Baton Rouge with a focus on performance, stakeholder communications, and program excellence, partnering with Asset Management,

Qualifications

Bachelor's degree is required.
Electrical Engineering degree or MBA preferred.
Minimum of ten (10) years of progressively responsible experience in the utility industry.
Managerial supervisory experience required.
Experience with Transmission and MISO tariffs preferred.

Responsibilities

Provide strategic leadership for Transmission Customer Services and Risk & Reliability.
Lead customer engagement for Tier 1 industrial, nuclear, and designated transmission‑served customers.
Drive system reliability, risk mitigation, execution readiness, and cross‑functional alignment.
Develop and maintain cross‑functional relationships with Asset Management, Planning, Operations, Engineering, PM&C, and leadership teams.
Communicate complex issues clearly and monitor performance and commercial agreements.

Skills

Leadership

Communication

Teamwork

Writing & presentation

Education

Bachelor's degree

Electrical Engineering

MBA

Job description

You will work onsite in Baton Rouge with a focus on performance, stakeholder communications, and program excellence, partnering with Asset Management,

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