Senior Manager, Transformation and Continuous Improvement

180 Seminole Hard Rock Support Services; United States; In loco; USD 120.000 - 160.000; Tempo pieno

Descrizione del lavoro

Seminole Hard Rock Support Services is seeking a senior leader to drive enterprise transformation and continuous improvement across the organization. You will partner with executives to identify opportunities, prioritize roadmaps, and implement Lean, Six Sigma, and Agile initiatives that realize measurable value.

The role requires strong change-management expertise, executive communication skills, and a track record of delivering large-scale, sustainable results in complex environments.

Competenze

• Expertise in organizational change management with stakeholder analysis and adoption measurement.
• Ability to influence executives and align across diverse stakeholders.
• Strong knowledge of Lean, Six Sigma, Agile, ADKAR, Kotter or equivalent frameworks.
• Experience leading enterprise-wide change initiatives including technology implementations and operating model transformations.
• Exceptional communication and executive presentation skills.

Mansioni

• Lead the enterprise transformation and continuous improvement strategy, developing and executing initiatives that drive operational excellence, process optimization, cost efficiency, and long-term organizational effectiveness.
• Partner with executive and functional leadership teams to identify strategic improvement opportunities, prioritize transformation roadmaps, and ensure alignment with corporate objectives and business priorities.
• Oversee the design, implementation, and governance of continuous improvement methodologies across the organization.
• Drive change management and organizational adoption efforts, ensuring initiatives are effectively implemented, measured, sustained, and embedded into operations.
• Establish and monitor KPIs and value realization metrics, providing executive leadership with actionable insights on progress, impact, risks, and opportunities.

Conoscenze

Change management

Stakeholder analysis

Executive communication

Process improvement

Lean Six Sigma

Agile

ADKAR/Kotter

Formazione

Bachelor's degree in Business Administration

Master's degree preferred

Strumenti

Microsoft Office

Descrizione del lavoro

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

• Lead the enterprise transformation and continuous improvement strategy, developing and executing initiatives that drive operational excellence, process optimization, cost efficiency, and long-term organizational effectiveness.
• Partner with executive and functional leadership teams to identify strategic improvement opportunities, prioritize transformation roadmaps, and ensure alignment with corporate objectives and business priorities.
• Oversee the design, implementation, and governance of continuous improvement methodologies, including Lean, Six Sigma, process standardization, and performance management frameworks across the organization.
• Drive change management and organizational adoption efforts, ensuring transformation initiatives are effectively implemented, measured, sustained, and embedded into business operations.
• Establish and monitor key performance indicators (KPIs) and value realization metrics, providing executive leadership with actionable insights on initiative progress, business impact, risks, and opportunities.

Qualifications

• Demonstrated expertise in organizational change management, including stakeholder analysis, change impact assessments, communication planning, training strategies, organizational readiness assessments, and adoption measurement.
• Proven ability to influence and drive alignment across executive leadership and diverse stakeholder groups, effectively managing competing priorities and guiding organizations through complex change initiatives.
• Strong knowledge of process improvement and change management methodologies, such as Lean, Six Sigma, Agile, Prosci ADKAR, Kotter Change Model, or equivalent frameworks, with a demonstrated track record of delivering measurable and sustainable business results.
• Demonstrated experience leading large-scale organizational change initiatives, including technology implementations, process redesign, operating model transformations, mergers and integrations, or other enterprise-wide programs requiring significant stakeholder engagement and behavior change.
• Exceptional communication, facilitation, and executive presentation skills, with the ability to articulate complex concepts, build consensus across diverse stakeholder groups, manage resistance to change, and influence decision-making at all levels of the organization.

Experience

• Bachelor's degree in Business Administration, Finance, Operations Management, Industrial Engineering, or a related field; Master's degree preferred.
• Minimum of 8-10 years of progressive leadership experience in transformation, continuous improvement, business operations, management consulting, or related disciplines, including experience leading enterprise-wide initiatives.
• Microsoft Office proficiency.

Work Environment

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Disclaimer

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Company Culture

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!