Senior Manager, Ticket Sales & Revenue Growth

Charlotte FC; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Charlotte FC seeks a Senior Manager – Ticket Sales to lead full‑time and yearly support staff in achieving revenue goals through season, group, and single ticket initiatives. You will recruit and develop Account Executives, collaborating with Marketing to align outreach and sales efforts with organizational objectives.

The ideal candidate has a proven track record in sales management, strong communication skills, and the ability to drive results in a fast‑paced sports environment.

Qualifications

• Minimum of 4 years of ticket sales experience.
• Minimum 1 year of leadership responsibilities.
• Excellent communication skills with a focus on motivation and innovation.
• Strong teamwork, professionalism and time management.
• Willingness to work evenings and/or weekends.

Responsibilities

• Recruit, train, and develop a high‑performing sales team of Account Executives.
• Develop and execute sales campaigns to drive ticket and membership revenue.
• Monitor sales performance and provide coaching, feedback, and mentoring.
• Collaborate with marketing to align messaging and outreach strategies.
• Analyze sales data to identify trends and opportunities for growth.
• Represent the club at events and maintain strong client relationships.
• Develop sales techniques and incentives to maximize productivity.
• Support department goals, budgets, and sales targets.
• Identify incremental revenue opportunities and retention initiatives.
• Maintain Season Ticket accounts and Group Leaders in good standing.

Skills

Leadership

Communication

Sales

Teamwork

Time management

Job description

Charlotte FC seeks a Senior Manager – Ticket Sales to lead full‑time and yearly support staff in achieving revenue goals through season, group, and single ticket initiatives. You will recruit and develop Account Executives, collaborating with Marketing to align outreach and sales efforts with organizational objectives.

The ideal candidate has a proven track record in sales management, strong communication skills, and the ability to drive results in a fast‑paced sports environment.