Senior Manager, Technology Program Management

REI; Seattle (WA); On-site; USD 125,000 - 213,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Accrued time off

Job summary

REI Co-op is seeking a Senior Manager, Technology Program Management to lead our tech program practice and turn strategic plans into clear work. You will coach program managers and align Tech, Product, Finance, and business teams around priorities, risks, and value delivery.

You will set standards, build repeatable processes, manage budgets and staffing, and communicate milestones to senior leaders. This role requires 10+ years leading large programs and 7+ years guiding program managers in

Qualifications

• Experience leading large tech programs or portfolios, including company-wide launches.
• Ability to turn complex facts into clear, actionable recommendations for senior leaders.
• Experience working with engineering, product, architecture, finance, and business teams in a matrixed organization.
• Familiarity with agile, hybrid, or portfolio management methods.

Responsibilities

• Lead and coach a team of program managers delivering large tech programs across multiple groups.
• Set and enforce program standards and create reviews and forums to guide timely decisions.
• Plan team size, budgets, and other resources; align spending with co-op goals and capacity.
• Collaborate with Tech, Product, Finance, and business leaders to set priorities and resolve risks and trade-offs.
• Provide leaders with visibility on goals, dates, costs, risks, and results across the portfolio.
• Develop skills within the program team through feedback, shared tools, learning, and process updates.

Skills

Program leadership

Portfolio planning

Risk management

Budget management

Executive communication

Job description

Overview

REI Co-op is looking for a Senior Manager, Technology Program Management to lead our tech program practice. You will turn key plans into clear work. You will help teams make sound choices. You will help them reach goals that serve the co-op. You will work with Tech, Product, Finance, and business teams. Together, you will set priorities, track risks, and use staff and funds with care. You will coach program managers. You will also build simple, shared ways of work.

Overview

REI Co-op is looking for a Senior Manager, Technology Program Management to lead our tech program practice. You will turn key plans into clear work. You will help teams make sound choices. You will help them reach goals that serve the co-op. You will work with Tech, Product, Finance, and business teams. Together, you will set priorities, track risks, and use staff and funds with care. You will coach program managers. You will also build simple, shared ways of work.

Responsibilities And Qualifications

• Lead and coach a team of program managers. The team plans and delivers large tech programs across many groups.
• Set clear program standards and review forums. Build work rhythms that help teams make choices on time.
• Plan team size, budgets, and other needs. Match each spend to co-op goals and staff capacity.
• Work with Tech, Product, Finance, and business leaders. Set priorities and resolve risks, trade-offs, and links between teams.
• Give leaders a clear view of goals, dates, costs, risks, and results. Track this data across the program portfolio.
• Build skills across the program team. Use feedback, shared tools, learning, and process updates.

Qualifications

• Required: 10+ years leading complex tech programs, portfolios, or major change work. This must include large, company-wide launches.
• Required: 7+ years leading program managers, program management office teams, delivery teams, or similar groups.
• Required: Skill in program and portfolio plans, risk, budgets, and review steps. You can turn complex facts into clear choices for senior leaders.
• Required: Experience with engineering, product, architecture, finance, and business teams in a matrixed group. You have used agile, hybrid, or portfolio methods.
• Preferred: A Project Management Professional (PMP), Program Management Professional (PgMP), Lean Six Sigma, Agile, change management, or related credential.
• Preferred: Experience building a program practice. Experience with tech work in retail, online sales, customer service, supply chain, membership, omnichannel, or a similar setting. A master's degree, Master of Business Administration, or equal study and experience is also preferred.

Closing

At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.

Pay Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.

Pay Range

$125,300.00 - $212,900.00 per year