Senior Manager, Tailoring Academy & L&D

alterationspecialists; New York (NY); On-site; USD 70,000 - 85,000; Full time

Job summary

Alts is redefining the tailoring industry with a dedicated focus on learning and development. The Senior Manager, Learning & Development, will lead the Alts Academy strategy, building a premier technical tailoring and craftsmanship training program that elevates the skills of Tailors, Fitters, Bridal Specialists, and leadership teams.

Approximately 75% of the role drives Tailoring Academy initiatives and certifications, while 25% supports broader learning across operations, HR, and client

Qualifications

• 7+ years of Learning & Development experience, including leadership responsibilities.
• Experience designing and implementing technical, skills-based, or certification-driven learning programs.
• Strong instructional design and adult learning expertise.
• Experience building structured learning pathways and competency frameworks.
• Exceptional facilitation, curriculum development, and coaching skills.
• Excellent project management and organizational abilities.
• Ability to balance strategic planning with hands-on execution.
• Experience measuring learning effectiveness through operational and business performance metrics.

Responsibilities

• Lead the continued development and expansion of Alts Tailoring Academy, creating one of the industry's leading technical tailoring education programs while partnering with key stakeholders.
• Develop structured learning pathways for Production Tailors, Fitter Tailors, Bridal Specialists, Apprentices, Tailor Shop Managers, and Senior Tailors.
• Design and maintain technical certification programs covering garment fitting, alterations, bridal alterations, luxury garment construction, pattern modifications, pricing, quality standards, production techniques, and specialty garment categories.
• Partner with Tailoring Development Manager, Tailor Shop Managers, Studio Area Managers, and subject matter experts to continuously strengthen technical education.
• Create practical assessments, certifications, and competency evaluations that ensure consistent craftsmanship across every studio.
• Develop train-the-trainer programs that prepare senior tailors and technical experts to coach and develop future talent.
• Continuously evaluate curriculum using quality metrics, production performance, certification outcomes, and operational feedback.
• Support career progression through structured certification pathways and technical skill development.
• Support learning initiatives across studio operations, leadership development, client experience, and central office functions.

Skills

Leadership

Instructional design

Adult learning

Project management

Coaching

Curriculum development

Tools

LMS

Job description

Alts is redefining the tailoring industry with a dedicated focus on learning and development. The Senior Manager, Learning & Development, will lead the Alts Academy strategy, building a premier technical tailoring and craftsmanship training program that elevates the skills of Tailors, Fitters, Bridal Specialists, and leadership teams.

Approximately 75% of the role drives Tailoring Academy initiatives and certifications, while 25% supports broader learning across operations, HR, and client