Senior Manager, Systems Test and Software Quality Assurance

Symbotic; Wilmington (MA); Híbrido; USD 176 000 - 257 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

Disability insurance

401K

Paid time off

Resumo da oferta

Symbotic seeks a Senior Manager, Systems Test and Software Quality Assurance to lead a high-performing QA team within Software Quality Assurance, shaping verification standards and quality gates across software, hardware, and automation platforms. You will drive end-to-end testing, integrate AI-assisted tooling into CI/CD, and coordinate with multiple teams to ensure readiness for deployments.

Responsibilities include building a scalable testing program, designing site-level simulation

Qualificações

• Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or related technical field.
• Minimum 12 years of progressive quality assurance or test engineering experience with team leadership.
• Experience leading customer-facing System Integration Testing and site-level simulation environments.
• Strong background in REST/gRPC APIs, microservices, and asynchronous messaging like Kafka/RabbitMQ.
• Proficiency in CI/CD tools and IaC (Git, Jenkins, GitLab CI, Terraform, Ansible).

Responsabilidades

• Build, mentor, and lead a high-performing team of senior QA engineers with accountability for quality outcomes.
• Formulate and drive the software quality vision, standards, and gates across software, hardware, and automation platforms.
• Architect site-level simulation environments to benchmark scale, latency, throughput, and error budgets.
• Embed automated test frameworks and AI-assisted tooling into CI/CD pipelines and cloud/on-prem environments.
• Oversee end-to-end test programs across microservices, APIs, and multi-system integrations with customers.
• Translate roadmaps into phased subsystem test plans and manage release readiness testing.
• Collaborate across engineering, DevOps, and customer operations; travel up to 10%.

Conhecimentos

Quality Assurance

Team Leadership

System Test

CI/CD

REST/gRPC APIs

Kafka/RabbitMQ

SOA

Git/Jenkins/GitLab CI

Terraform/Ansible

SQL

AI-assisted QA tooling

Formação académica

Bachelor's degree in CS/CE/EE

Ferramentas

Git

Jenkins

GitLab CI

Terraform

Ansible

Descrição da oferta de emprego

Senior Manager, Systems Test and Software Quality Assurance

Senior Manager, Systems Test and Software Quality Assurance

Time type: full time
Posted on: October 16, 2026
Job requisition id: R8285

What we need

We are looking for a Senior Manager, Systems Test and Software Quality Assurance to join our Software Quality Assurance team within our Software Engineering organization. Your job will be to build, mentor, and lead a high-performing team of senior system test and software quality engineers while driving the overarching software quality assurance vision. You will establish modern verification standards, quality gates, and compliance across multi-tiered software, hardware, and distributed automation platforms.

What we do

The Software Quality Assurance team is part of the Software Engineering organization and is responsible for validating complex, multi-system robotic solutions under realistic customer and site operating conditions. The team partners across Software Engineering, DevOps, Systems Architecture, and Site Operations/Customer Engineering to institutionalize quality-first engineering practices, strengthen release readiness, and ensure seamless site acceptance.

What you'll do

• Build, mentor, and lead a high-performing team of senior system test and software quality engineers, driving technical excellence, clear career progression, continuous learning, and high accountability.
• Contribute to formulating and drive the overarching software quality assurance vision, establishing modern verification standards, quality gates, and compliance across multi-tiered software, hardware, and distributed automation platforms.
• Architect and oversee realistic, site-level customer simulation environments to benchmark system scale, stress limits, peak throughput, latency, availability, bottlenecks, and error budgets.
• Embed automated test frameworks, harnesses, emulators, and AI-assisted tooling into CI/CD pipelines, configuration management tools, and cloud/on-prem environments to enable continuous performance and regression testing.
• Oversee comprehensive end-to-end test programs spanning microservices, event-driven messaging architectures, API layers, multi-system integrations, and joint System Integration Testing with customer stakeholders.
• Decompose complex system roadmaps into phased subsystem test plans, manage execution timelines and dependencies, and direct Release Readiness testing using key customer and site deployment scenarios.
• Partner across Software Engineering, DevOps, Systems Architecture, and Site Operations/Customer Engineering to assess risk, accelerate defect resolution, and maintain rapid feedback loops. Travel to Symbotic production sites may be required up to 10%.

What you'll need

• Minimum of 12 years of progressive quality assurance or test engineering experience, with a proven track record of directly managing, mentoring, and scaling a team of senior engineers.
• Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical discipline.
• Experience leading customer-facing System Integration Testing and architecting realistic site-level simulation environments for complex operational workloads, stress limits, and peak throughput.
• Expertise establishing and analyzing operational KPIs, including transaction throughput, end-to-end latency, error budgets, resource utilization, SLA/SLO performance, and data-driven release readiness gates.
• Deep technical background validating distributed systems, microservices, Service-Oriented Architecture, REST/gRPC APIs, and asynchronous messaging brokers such as Kafka, RabbitMQ, or AMQP.
• Hands-on experience integrating test frameworks, emulators, and virtualized test harnesses into CI/CD pipelines and Infrastructure-as-Code environments, including Git, Jenkins, GitLab CI, Terraform, and Ansible.
• Proficiency with basic SQL and comprehensive knowledge of Black Box, Backend/API, Regression, Integration, End-to-End, Load/Stress, Scale, and User Acceptance Testing; practical experience with AI-assisted QA tooling is preferred.
• Up to 10% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client locations and company HQ.
• Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.

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The base range for this position in the posted location is $175,500.00 - $257,400.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.