Senior Manager, Strategy Management Office

NVA; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

National Veterinary Associates (NVA) seeks a Senior Manager, Strategy Management Office to support the VP in coordinating the Strategic Long-Range Plan and enterprise initiatives. You will drive disciplined project management, maintain integrated workplans, track milestones, and prepare reporting materials for leadership.

You will build templates and dashboards using Smartsheet, Teams, SharePoint, Excel, and PowerPoint; partner with cross-functional teams; identify risks; and ensure timely

Qualifications

• 5+ years of experience in project management, enterprise PMO, strategy execution, transformation, operations, management consulting, or strategic planning.
• Experience supporting cross-functional initiatives, including workplan development, milestone management, governance support, and execution tracking.
• Proficiency creating SMO reporting, dashboards, trackers, governance materials, and executive-ready presentations using PowerPoint, Excel, Smartsheet, Teams, and SharePoint.
• Strong attention to detail, organizational discipline, analytical thinking, and ability to translate complex information into clear updates and plans.

Responsibilities

• Coordinate execution of SLRP and strategic initiatives by maintaining integrated workplans, milestones, dependencies, action items, decisions, risks, issues, and escalations.
• Build and maintain standardized SMO tools, templates, dashboards, reporting materials, governance artifacts, and executive-ready updates.
• Prepare recurring portfolio health summaries, KPI dashboards, decision-support materials, and status updates for leadership review.
• Partner with initiative owners, functional teams, Corporate Finance, and stakeholders to gather updates and support timely delivery of deliverables.
• Support governance routines by developing agendas, notes, and decision logs, and tracking post-meeting actions to closure.
• Communicate with stakeholders to align on progress, timelines, and expectations.
• Identify gaps, blockers, risks, and delays; escalate as needed through SMO governance channels.
• Contribute to continuous improvement of SMO processes and reporting cadences.

Skills

Project management

PMO experience

Strategy execution

Transformation

Governance support

Stakeholder communication

Analytical thinking

Attention to detail

Cross-functional coordination

Education

Bachelor's degree

Master's preferred

Tools

Smartsheet

Microsoft Teams

SharePoint

Excel

PowerPoint

Job description

The Senior Manager, Strategy Management Office (SMO) will support the VP, SMO in coordinating execution of NVA’s Strategic Long-Range Plan (SLRP) and related enterprise initiatives. This role is responsible for driving disciplined project management, maintaining integrated workplans, tracking milestones, preparing reporting materials, building templates and dashboards, and ensuring initiative owners have the tools and cadence needed to execute effectively. The role partners closely with cross-functional teams to monitor progress, identify risks and dependencies, support governance routines, and provide accurate, timely visibility into execution status and value realization.

• Coordinate execution of SLRP and related strategic initiatives by maintaining integrated workplans, milestones, dependencies, action items, decisions, risks, issues, and escalations in current and organized portfolio trackers.
• Build and maintain standardized SMO tools, templates, dashboards, reporting materials, governance artifacts, and executive-ready updates using Smartsheet, Microsoft Teams, SharePoint, Excel, and PowerPoint.
• Prepare recurring portfolio health summaries, KPI dashboards, decision-support materials, value realization reporting inputs, and status updates for review by the VP, SMO and other leaders.
• Partner with initiative owners, functional teams, Corporate Finance, project management teams, and stakeholders in change management to gather updates, validate data, track commitments, and support timely execution of deliverables.
• Support governance routines by developing agendas and pre-reads, capturing notes and decision logs, facilitating action item follow-up, and ensuring post-meeting commitments are tracked to closure.
• Communicate regularly with stakeholders to maintain alignment on progress, expectations, timelines, deliverables, dependencies, risks, and overall execution visibility.
• Proactively identify gaps, blockers, risks, and delays, coordinate resolution with initiative owners, and elevate issues through appropriate SMO governance channels when needed.
• Support continuous improvement of SMO processes, reporting cadence, portfolio management practices, governance routines, and execution assurance standards.
• Maintained strategic initiative portfolio tracker with current milestones, dependencies, risks, issues, decisions, and escalations.
• Integrated project plans, roadmaps, and governance cadences that support disciplined SLRP execution.
• Standardized SMO templates, tools, dashboards, and governance materials that enable consistent initiative management.
• Recurring portfolio health summaries, executive status updates, and decision-support materials.
• Meeting agendas, pre-reads, minutes, decision logs, and action item trackers.
• KPI dashboards and value realization reporting inputs that support leadership visibility and decision-making.
• Documented execution risks, dependencies, and follow-up actions with clear ownership and escalation paths.

Success Metrics/KPIs:

• Portfolio reporting and status updates are timely, accurate, complete, and decision-ready.
• Initiative milestones, dependencies, risks, issues, decisions, and action items are tracked consistently and kept current.
• Executive materials are delivered on schedule, aligned to governance needs, and require minimal rework.
• Initiative owners have clear expectations, tools, cadence, and visibility to support execution.
• Action items and decisions are documented accurately, assigned clearly, and followed through to closure.
• Execution risks, delays, and blockers are identified early and escalated appropriately.
• Portfolio data is reliable, current, and usable for leadership review and value realization discussions.

Key Internal and External Stakeholders:

• Internal: VP, SMO; Enterprise Transformation; Corporate Finance; functional leaders; SLRP initiative owners and stakeholders; project management teams.
• External: Consulting and advisory partners, technology vendors, and other strategic partners as directed by the VP.

Experience:

• 5+ years of experience in project management, enterprise PMO, strategy execution, transformation, operations, management consulting, or strategic planning.
• Experience supporting complex, cross-functional initiatives, including workplan development, milestone management, stakeholder coordination, governance support, and execution tracking.
• Proficiency developing SMO reporting, dashboards, trackers, governance materials, and executive-ready presentations using tools such as PowerPoint, Excel, Smartsheet, Microsoft Teams, and SharePoint.
• Strong attention to detail, organizational discipline, analytical thinking, and ability to translate complex information into clear updates, action plans, decisions, and reporting materials.
• Sound judgment and ability to identify risks, blockers, dependencies, and execution gaps early, determine when intervention is needed, and escalat issues appropriately.
• Strong stakeholder communication skills, with the ability to maintain alignment across senior leaders, functional teams, initiative owners, and cross-functional workstreams.
• Ability to work effectively in a fast-paced, evolving environment; healthcare, veterinary, multi-site operating environment, or transformation experience preferred.

Education / Certifications / Licensing:

• Bachelor’s degree required; advanced degree, such as a master’s degree in business, management, or related field, preferred.

Physical Demands of the Job:

Primarily sedentary work performed in an office or remote environment; may require occasional travel and prolonged periods of sitting, use of a computer, and standard office equipment.

It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran.

Job requirements, including essential job responsibilities, key deliverables and outcomes, and success metrics, all subject to change based on business needs.

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose: Give pets and the people who love them more quality years together

Mission: Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values: Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

- We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com

- We may also contact you via text message from an identified NVA representative for recruiting-related communication

- All job opportunities and applications are hosted on our official careers site: careers.nva.com

- There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at [e-mail]. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.