Senior Manager Specimen Management

Quest Diagnostics; Tucker (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

Quest Diagnostics is seeking a Specimen Management Sr. Manager to lead the specimen flow from drop-off to transfer into testing areas, ensuring quality, compliance, and productivity.

You will oversee cross-functional coordination with Accessioning, Tech Ops, Referrals, and Maxi to maintain on-time handoffs and safe operations. The role emphasizes monitoring performance metrics, prioritizing work, and delivering data-based decisions in a fast-paced environment while maintaining a safe,

Qualifications

• The ideal candidate must have strong people leadership skills, robust problem-solving experience within a fast-paced setting, data-based decision-making abilities, and be highly organized.
• Additionally, the candidate must ensure maintenance of a safe, ergonomically sound, professional environment.

Responsibilities

• Own and ensure adequate workflow of specimens from drop off through the time of transfer to the testing areas.
• Monitor performance metrics across all areas and coordinate effective communications between area leaders.
• Escalate equipment downtime timely and identify cost-saving ideas or process improvements.

Skills

Leadership

Problem solving

Data-driven decisions

Job description

The Specimen Management Sr. Manager plays a key role in the overall Specimen Management organization (including Accessioning, Tech Ops, Referrals, and Maxi) to process specimens and on-time hand off to internal customers and with focus on quality, compliance, and productivity. The incumbent will own and ensure adequate workflow of specimens from sample of drop off through the time of transfer to the testing areas.

The role is responsible for monitoring performance metrics across all areas, managing priorities, ensuring effective communications between all area leaders through various daily management mechanisms, ensuring timely escalation in case of equipment downtime, and detecting and communicating potential cost saving ideas or process improvements. The ideal candidate must have strong people leadership skills, robust problem-solving experience within a fast-paced setting, data-based decision-making abilities, and be highly organized.

Additionally, the candidate must ensure maintenance of a safe, ergonomically sound, professional environment.

Internal Tittle: Mgr, Laboratory - Sr.