Senior Manager, Solutions Engineering - State, Local, Educational (SLED) Top 1200

Ladders; United States; Remote; USD 172,000 - 215,000; Full time

Benefits offered by this job

Remote work flexibility

30% travel for customer engagements

Comprehensive health insurance

Paid vacation, sick leave, and holiday

401K savings plan

Stock options

Relocation assistance for eligible角色

Job summary

Ladders is seeking a Senior Manager, Solutions Engineering - State, Local, Educational (SLED) Top 1200 to lead a customer-facing technical team supporting public sector accounts and advancing complex solution engagements.

This remote US-based role focuses on driving technical wins, improving demo quality, and aligning with sales and product teams to translate customer needs into scalable practices.

Qualifications

• 5+ years of relevant technical experience in customer-facing roles.
• 1+ years of experience leading a technical team or serving as a technical lead.
• Strong understanding of drone technology and Public Safety sUAS operations.
• Working knowledge of Public Safety technologies like CAD and VMS.
• Proven track record in hiring, onboarding, and developing technical talent.
• Comfortable operating within a Sales organization and managing deal strategies.
• Excellent communication skills for diverse audiences.

Responsibilities

• Lead hiring, onboarding, and coaching of the Solutions Engineering team.
• Set standards for technical quality in demos and customer documentation.
• Manage capacity and resource allocation across the segment.
• Drive technical wins by pairing Solutions Engineers with Key Account Leaders.
• Serve as the senior technical escalation point for critical customer issues.
• Systematize successful practices from major accounts for repeatable use in the Top 1200.
• Represent customer needs to Product and Engineering teams.

Skills

Drone technology

Public Safety sUAS operations

CAD

VMS

Hiring onboarding developing talent

Sales alignment

Communication skills

Leadership

Tools

CAD

VMS

Job description

For our client, we are seeking a Senior Manager, Solutions Engineering - State, Local, Educational (SLED) Top 1200 to join the team of a leader in the Aerospace & Defense space.

This role will guide a customer-facing technical team focused on supporting public sector accounts and advancing complex solution engagements. The Senior Manager will help drive technical wins, strengthen demo quality, and ensure the team is positioned to support both customer success and sales execution. In this leadership role, you will partner closely with account leaders, product, and engineering teams to translate customer needs into scalable practices and actionable feedback.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $172,000 – $215,000 annually

Responsibilities

• Lead hiring, onboarding, and coaching of the Solutions Engineering team
• Set standards for technical quality in demos and customer documentation
• Manage capacity and resource allocation across the segment
• Drive technical wins by pairing Solutions Engineers with Key Account Leaders
• Serve as the senior technical escalation point for critical customer issues
• Systematize successful practices from major accounts for repeatable use in the Top 1200
• Represent customer needs to Product and Engineering teams

Qualifications

• 5+ years of relevant technical experience in customer-facing roles
• 1+ years of experience leading a technical team or serving as a technical lead
• Strong understanding of drone technology and Public Safety sUAS operations
• Working knowledge of Public Safety technologies like CAD and VMS
• Proven track record in hiring, onboarding, and developing technical talent
• Comfortable operating within a Sales organization and managing deal strategies
• Excellent communication skills for diverse audiences

Benefits

• Remote work flexibility
• 30% travel for customer engagements and team activities
• Comprehensive health insurance plans
• Paid vacation, sick leave, and holiday pay
• 401K savings plan
• Equity in the form of stock options
• Relocation assistance for eligible roles

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.