Senior Manager, Solutions Architecture

Publica by IAS; New York (NY); On-site; USD 139,000 - 238,000; Full time

Job summary

Publica by IAS, a leading Advertising Platform for Connected TV, seeks a Senior Manager, Solutions Architect to oversee customer success for enterprise clients and drive adoption of Publica's products.

You will engage with customers regularly, deep-dive into data, run analyses, and relay insights to product and engineering teams. Mentoring junior talent and growing assigned accounts are key parts of this role.

Qualifications

• 10+ years of ad tech experience with a proven customer service track record.
• Experience with high-touch, technically complex clients across pre- to post-sales.
• Strong knowledge of video ad serving, openRTB, SSAI and programmatic advertising.

Responsibilities

• Oversee all aspects of customer service for Publica's clients.
• Engage with customers regularly, deep-dive into data and run analyses.
• Funnel feedback from clients to product and engineering teams and drive accounts growth.

Skills

Ad tech experience

Management experience

Video ad tech

Client management

Ad tech UI

OO programming

Data analysis

SQL

Analytical skills

Communication

Technical & business

Project management

Mentoring

Team leadership

Tools

MySQL

Amazon Athena

Job description

Job Description

Publica by IAS is the leading Advertising Platform for Connected Television (CTV). As audiences shift from Cable TV to Digital, Publica’s goal is to power the next generation of ad experiences on the big screen.

Publica by IAS is the leading Advertising Platform for Connected Television (CTV). As audiences shift from Cable TV to Digital, Publica’s goal is to power the next generation of ad experiences on the big screen.

The core of our platform is an Over-the-top (OTT) Header Bidding solution that enables publishers to run a unified auction between their direct sales and 65+ video Sell Side Platforms (SSPs). In addition, we provide an Audience Management solution based on our integration with data partners as well as a Server-Side Ad Insertion solution.

The Senior Manager, Solutions Architect will have strong technical aptitude, problem solving skills, critical thinking, and communication skills that can oversee all aspects of customer service as they leverage Publica to power their CTV/OTT video business. You will be engaging with customers regularly, deep diving into data and running analyses, responding to a wide range of customer inquiries, becoming an expert with all products, funneling feedback from clients to our product and engineering team, and ultimately be responsible for the growth of accounts.

Things That We Are Looking For

• 10+ years of ad tech experience with a solid track record of delivering best in class customer service with at least 5 years of direct manager experience.
• Strong command and knowledge of video ad serving, openRTB, SSAI, header bidding, programmatic advertising, and the technologies that power them all
• Experience working with high touch and highly technical clients to understand their needs and working with different teams to resolve issues from pre-sales all the way to post-sales and full scale implementation across enterprise clients
• Exposure in a multitude of ad tech user interfaces (ie ad servers, SSP platforms, DSP platforms, etc)
• Proven experience with object oriented programming, tool development, and automation
• Able to deliver insights by way of data, reports, and/or presentations by working with large data sets and the tools to query them (MySQL, Amazon Athena)
• Highly motivated self-started with a persuasive and success-driven personality.
• Strong technical, analytical, and problem-solving ability
• Exceptional verbal and written communication skills and the ability to take complicated technical concepts and explain them in a straightforward way across the full organization of the customer - end user to the c-suite
• Combination of excellent technical, product, and business skills
• History of driving projects forward and identifying areas for improvements, both internally and externally
• Must have a passion for documentation and mentoring junior talent
• This role will be a player/coach where you will have own assigned accounts and also manage the Technical Account Managers (three team members)

IAS Pay Transparency

The annualized base salary ranges for the primary location, and any additional locations are listed below. Our pay ranges are based on the work location. As part of IAS compensation package, we offer a comprehensive benefits package that includes paid time off, health insurance (medical, dental, vision) as well as PPO, HSA and FSA options and 401k with employer matching contributions. All full-time employee roles include competitive compensation and are eligible for an annual bonus and/or other incentive plans. Each candidate’s compensation package is based on multiple factors, but not limited to, geography, experience, skills, job duties, and business need.

Primary Location

US - New York, NY

Primary Location Base Pay Range

$138,600.00 - $237,600.00 Annual

Additional Locations

US - San Francisco, CA

Additional Locations Pay Range

138,600.00 - 237,600.00 USD Annual

About Integral Ad Science

Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. IAS’s software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information, visit integralads.com.

Equal Opportunity Employer

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at [e-mail].