Senior Manager, Software Engineering

Zebra Technologies; Holtsville (NY); On-site; USD 157,000 - 235,000; Full time

Benefits offered by this job

Hybrid work

Healthcare benefits

Total Rewards program

Paid time off

Job summary

Zebra Technologies is seeking an experienced Senior Manager of System Test to lead validation for complex enterprise products and integrated solutions. You will define system test strategy, guide globally distributed teams, and drive both manual and automated validation across the product lifecycle.

This onsite role in Holtsville, NY requires a hybrid schedule with a minimum of three days in the office per week, and you will partner with Engineering, Product Management, DevOps, Security, and

Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, or a related technical discipline.
• 10+ years of experience in system test or validation.
• 5+ years of people-management leading global teams.
• Experience leading test strategy for complex software/hardware products.
• Strong knowledge of automated testing, CI/CD, and release management.

Responsibilities

• Define and execute the System Test vision, strategy, operating model, standards, roadmaps, and measurable objectives.
• Lead globally distributed System Test managers and engineers; build succession plans and capabilities required for current and future products.
• Establish risk-based test strategies and plans for complex products and integrated solutions, including requirements traceability, environments, test data, automation, and release criteria.
• Direct manual and automated validation across system, integration, acceptance, regression, functional, browser, mobile, API, cellular, wireless, field, reliability, and performance domains as applicable.
• Partner with Engineering, Product Management, Program Management, DevOps, Security, and other teams to align validation priorities, schedules, dependencies, investments, and release decisions.
• Monitor test progress, product-quality trends, defects, and release risks; ensure timely escalation, root cause analysis, corrective action, and communication to senior leadership.
• Develop and execute scalable automation roadmaps that improve coverage, execution efficiency, cycle time, maintainability, and return on investment.
• Champion the responsible adoption of approved AI and GenAI capabilities for test design, test maintenance, defect analysis, requirements traceability, risk assessment, analytics, and engineering productivity.
• Evaluate emerging AI-enabled testing methods and establish appropriate governance for secure, compliant, and ethical use.
• Manage organizational resources, project assignments, budgets, schedules, suppliers, and performance expectations while balancing quality, velocity, and business priorities.
• Foster an inclusive, accountable, and collaborative culture that recognizes contributions and encourages innovation and continuous learning.
• Communicate strategy, status, risks, tradeoffs, and recommendations clearly to senior leaders and internal or external stakeholders.

Skills

Strategic leadership

Test strategy

Team leadership

Automation testing

CI/CD

Jira

Windows/Linux

AI testing

Education

Bachelor's degree in Computer Science or related

Tools

Jira

Windows

Linux

Job description

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.
Come make an impact every day at Zebra.

What We're Looking For

We are seeking an experienced Senior Manager of System Test to provide strategic and operational leadership for the validation of complex enterprise products and integrated solutions. This role defines system test strategy, leads globally distributed teams, and ensures effective manual and automated validation throughout the product lifecycle. The Senior Manager partners with Engineering, Product Management, Program Management, DevOps, and other stakeholders to manage product risks, improve test coverage and efficiency, and enable predictable, high-quality releases. The role also advances the responsible use of AI-enabled tools and intelligent automation to strengthen test effectiveness, engineering productivity, and data-driven decision‑making.

Location- ***Role is required to be onsite in Holtsville, NY office (Hybrid- Minimum of 3 days in the office per week).

Essential Duties And Responsibilities

• Define and execute the System Test vision, strategy, operating model, standards, roadmaps, and measurable objectives
• Lead, coach, and develop globally distributed System Test managers and engineers; build succession plans and capabilities required for current and future products
• Establish risk-based test strategies and plans for complex products and integrated solutions, including requirements traceability, environments, test data, automation, and release criteria
• Direct manual and automated validation across system, integration, acceptance, regression, functional, browser, mobile, API, cellular, wireless, field, reliability, and performance domains as applicable
• Partner with Engineering, Product Management, Program Management, DevOps, Security, and other teams to align validation priorities, schedules, dependencies, investments, and release decisions
• Monitor test progress, product-quality trends, defects, and release risks; ensure timely escalation, root cause analysis, corrective action, and communication to senior leadership
• Develop and execute scalable automation roadmaps that improve coverage, execution efficiency, cycle time, maintainability, and return on investment
• Champion the responsible adoption of approved AI and GenAI capabilities for test design, test maintenance, defect analysis, requirements traceability, risk assessment, analytics, and engineering productivity
• Evaluate emerging AI-enabled testing methods and establish appropriate governance for secure, compliant, and ethical use
• Manage organizational resources, project assignments, budgets, schedules, suppliers, and performance expectations while balancing quality, velocity, and business priorities
• Foster an inclusive, accountable, and collaborative culture that recognizes contributions and encourages innovation and continuous learning
• Communicate strategy, status, risks, tradeoffs, and recommendations clearly to senior leaders and internal or external stakeholders

Key Skills And Competencies

• Strategic leadership with the ability to translate business objectives into System Test priorities, roadmaps, and measurable outcomes
• Strong knowledge of system, integration, regression, acceptance, functional, API, mobile, browser, cellular, wireless, field, reliability, and performance testing practices
• Proven ability to build high-performing teams through coaching, feedback, talent development, and succession planning
• Strong analytical and problem-solving skills, including risk assessment, root cause analysis, and data-driven decision-making
• Ability to influence stakeholders, resolve complex issues, and lead organizational change across product families or business units
• Strong program, resource, budget, schedule, supplier, and vendor-management capabilities
• Excellent written and verbal communication skills
• Working knowledge of test-management and collaboration tools such as Jira, as well as Windows and Linux environments

Required Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering, Information Systems, or a related technical discipline
• 10+ years of experience
• 5+ years of people-management experience leading managers and technical teams/ experience leading global or geographically distributed technical teams
• Demonstrated experience leading test strategy and execution for complex software, hardware, or integrated enterprise products
• Strong understanding of automated testing, test management, defect management, Agile development, CI/CD practices, and release management

Preferred Qualifications

• Master's degree preferred.
• Proven ability to influence senior stakeholders and drive cross-functional alignment
• Master’s degree in a related technical or business discipline
• Experience leading System Test for enterprise mobility, connected devices, embedded systems, or integrated hardware and software solutions
• Strong understanding of cellular technologies, protocols, networks, interoperability, and device validation
• Experience implementing AI or GenAI capabilities within system test or software engineering workflows
• Familiarity with large language models, AI agents, retrieval-augmented generation, prompt engineering, predictive analytics, or AI-assisted engineering tools
• Experience scaling intelligent test automation, continuous testing, quality analytics, or engineering modernization initiatives

Equal Opportunity Employer

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [e-mail].

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Conozca Sus Derechos

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Pay Range

$156,960.00 - $235,440.00 Annual

Incentive Compensation

In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 20% of base pay, in accordance with the terms of the applicable incentive plan.

Zebra Total Rewards

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.
Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Benefits

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

AI Technology Statement

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.