Senior Manager, Social Strategy - Nordstrom & Beauty (Hybrid - Seattle, WA)

Nordstrom Inc; Seattle (WA); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical & Vision

Dental

Retirement plan

Paid Time Off

Life Insurance

EAP resources

Job summary

Nordstrom, Inc. is seeking a Sr. Manager, Social Strategy in Seattle, WA, with a hybrid work arrangement requiring four days in the office. You will own the Nordstrom & Beauty social strategy end-to-end and partner with Brand, PR, Site, and Marketing leadership to drive growth and engagement.

You’ll lead a high-velocity content program across Instagram, TikTok, YouTube, Pinterest, Threads and more, scale a Brand Social team, and ensure portfolio coherence with cross-banner strategies.

Qualifications

• Bachelor's degree from an accredited college.
• 8–12 years of social media marketing and strategy experience, including leadership at a large enterprise.
• Native fluency across Instagram, TikTok, YouTube, Pinterest, Threads, and others.
• Deep experience with scheduling tools like Sprout and AI-assisted social listening like Nectar, GWI, Archive, Brandwatch.
• Knowledge of social platform reporting, with the expertise to guide teams on the right KPIs, benchmarks.
• Strong brief-writing and editorial planning craft.
• Proven track record producing high-velocity, high-volume content at scale.

Responsibilities

• Own Nordstrom & Beauty social strategy end-to-end - editorial point of view, content tiers, platform priorities, and brand expression across Instagram, TikTok, YouTube, Pinterest, Threads, Substack, and any other channels
• Coordinate organic strategy across all banners (Nordstrom, Beauty, Rack) to ensure portfolio coherence and shared learnings
• Drive performance creative strategy in partnership with paid social leadership
• Discern which trends to author and filter social listening signals into a selective trend agenda
• Own the strategic social KPI portfolio - growth, engagement, share of voice and brand health
• Build and develop a high-performing Brand Social team, with a culture of trust, craft, and continuous improvement
• Partner cross-functionally with PR, Site, Search, Merch, and Marketing leadership to align social to broader brand and commercial priorities
• Drive editorial planning and brief-writing, collaborating closely with all of our agency partners to ensure they deliver the outcomes we've identified
• Identify and scale emerging platform opportunities, formats, and AI tooling to keep our portfolio looking ahead

Skills

Social strategy

Editorial planning

Team leadership

Cross-functional collaboration

Platform knowledge

Content strategy

Performance metrics

Education

Bachelor's degree

Tools

Sprout

Nectar

GWI

Archive

Brandwatch

Job description

Job Description The Sr. Manager, Social Strategy owns the Nordstrom & Beauty social strategies end-to-end, coordinating organic strategy across all channels. This role is accountable to all enterprise KPIs like growth, engagement, share of voice and brand health - consistently delivering on strategies and tactics to achieve the set objectives. As a trusted social partner, this role collaborates deeply with the Brand, PR, Site, Media, Search, Merch, and Marketing leadership to oversee both campaign-driven and always-on content strategy. Success requires deep social strategy and platform expertise, editorial judgment, people leadership, and the ability to scale high velocity, high-volume, and high-quality content across an enterprise portfolio. This is a high visibility role within Nordstrom's marketing team, with the opportunity to make real impact and have a lot of fun. Nordstrom is setting out to build the Best Social Team in Retail - and we hope you're excited to be part of it.

This role is offered as hybrid in Seattle, WA. Candidates must be available to work in office at the Nordstrom corporate headquarters a minimum of 4 days/week to be considered for this position.

A day in the life...

• Own Nordstrom & Beauty social strategy end-to-end - editorial point of view, content tiers, platform priorities, and brand expression across Instagram, TikTok, YouTube, Pinterest, Threads, Substack, and any other channels
• Coordinate organic strategy across all banners (Nordstrom, Beauty, Rack) to ensure portfolio coherence and shared learnings
• Drive performance creative strategy in partnership with paid social leadership
• Discern which trends to author - not just find them, but filter the social listening signal surfaced by the JWN Community & Commerce Lead and banner Community Leads into a selective trend agenda that our Content Creators execute against
• Own the strategic social KPI portfolio - growth, engagement, share of voice and brand health. You're the most accountable to delivering on these metrics - and owning them excites you
• Build and develop a high-performing Brand Social team, with a culture of trust, craft, and continuous improvement.
• Partner cross-functionally with PR, Site, Search, Merch, and Marketing leadership to align social to broader brand and commercial priorities.
• Drive editorial planning and brief-writing, collaborating closely with all of our agency partners to ensure they deliver the outcomes we've identified
• Identify and scale emerging platform opportunities, formats, and AI tooling to keep our portfolio looking ahead

• Bachelor's degree from an accredited college
• 8-12 years of social media marketing and strategy experience, including team leadership at an enterprise or large portfolio brand
• Native fluency across Instagram, TikTok, YouTube, Pinterest, Threads, and others - knowing what customers want to see in feed and optimizing for performance
• Deep experience with scheduling tools like Sprout and AI-assisted social listening like Nectar, GWI, Archive, Brandwatch.
• Knowledge of social platform reporting, with the expertise to guide teams on the right KPIs, benchmarks, and success
• Strong brief-writing and editorial planning craft
• Proven track record producing high-velocity, high-volume content at scale
• Demonstrated competencies: Strategic Mindset, Drives Results, and Purpose, Builds Effective Teams, Develops Talent, Manages Complexity, Cultivates Innovation, Business Insight, and Customer Focus

#LI-Hybrid

Pay Range Details

Pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $131,500.00 - $210,500.00 Annual

Benefits

Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources

Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.

Eligibility requirements may apply based on location, job level, classification, and length of employment.

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.

Nordstrom keeps job postings open for at least one day after the posting date.

© 2026 Nordstrom, Inc

About Us

We're a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we're building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you're a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN We're committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.