Senior Manager, Social Media

Nickerson Company, Inc.; Town of Boston (NY); Remote; USD 75,000 - 85,000; Full time

Job summary

An innovative firm is seeking a Senior Manager of Social Media to drive brand awareness through strategic digital marketing. This role involves crafting engaging content, managing social media campaigns, and collaborating with various teams to enhance client success. The ideal candidate will have a strong background in social media management, exceptional writing skills, and the ability to thrive in a fast-paced environment. With a commitment to diversity and inclusion, this fully remote position offers a dynamic work culture, competitive compensation, and numerous benefits, making it an exciting opportunity for creative thinkers passionate about elevating brand experiences.

Benefits

Remote Work

Unlimited PTO

Healthcare

Life Insurance

401(K) with company match

Business Development Bonus

Coaching

Philanthropy support

Diversity & Inclusion initiatives

Team recognition meetings

Qualifications

• 3+ years of experience in social media management preferred.
• Proven ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Create and execute social media and digital marketing strategies.
• Develop and manage social media content and profiles for clients.

Skills

Social Media Management

Digital Marketing Strategy

Content Creation

Writing Skills

Project Management

Critical Thinking

Education

Bachelor’s degree in marketing, communications, or related field

Tools

Microsoft365

Adobe Creative Cloud

Canva

Asana

Salesforce

Job description

As Senior Manager, Social Media, you will create and execute social media and digital marketing strategies, amplifying brand awareness for Nickerson and our real estate, technology, retail, and lifestyle client-partners. In this role, you will develop and manage social media content and profiles on behalf of Nickerson and our client-partners, collaborating with our larger marketing team to implement integrated marketing campaigns to drive client-partner success.

Desired Skills and Experience

• Lead the strategic planning and execution of long and short-term, high impact social media and integrated digital marketing campaigns for Nickerson and our client-partners.
• Build and maintain content calendars for a variety of client-partners across the real estate, technology, retail, and lifestyle sectors.
• Develop creative content, and speak in multiple voices on behalf of partners.
• Connect with a variety of audiences, demonstrating sophisticated writing and thinking.
• Collaborate across creative services, events, and public relations departments to develop and execute integrated communications and marketing programs.
• Set client expectations and manage all deliverables to ensure projects remain within scope.
• Develop and manage social media advertising campaigns on behalf of Nickerson and our client-partners.
• Develop and foster influencer relationships to further promote Nickerson’s client-partners when appropriate.
• Prepare and deliver social media performance metrics to Nickerson team and client-partners.
• Demonstrate a proven ability to manage multiple projects simultaneously in a fast-paced environment under tight deadlines.
• React quickly to crisis situations managing social media monitoring where/when appropriate.
• Demonstrate a strong understanding of social media platforms and trends.
• Stay up-to-date on the latest social media algorithms and best practices.
• Conduct social media audits to identify areas for improvement.
• Adhere to agency systems, processes and best practices, serving as example for Nickerson team.
• Foster a sense of culture across the team and agency.
• Identify business development opportunities within current client-partner relationships.
• Maintain membership in professional organization(s).

The ideal candidate will have:

• Bachelor’s degree in marketing, communications, or related field, preferred.
• 3+ years of professional experience in social media management preferred.
• Experience managing social media accounts for multiple business entities with varying voices.
• Demonstrated exemplary writing and critical-thinking abilities.
• Previous experience with client management/engagement/success.
• Competence in Microsoft365 including Word, Excel, and PowerPoint, Teams and OneDrive.
• Experience with Adobe Creative Cloud a plus.
• Experience with graphic design in Canva a plus.
• Previous experience with project management software (preferably Asana).
• Experience managing a CRM (preferably Salesforce).
• A willingness to represent the agency at networking events and through professional memberships.
• The ability to adapt and add value within a highly innovative agency.

Compensation:

This is a full-time, remote position and the salary will be commensurate with experience and location.

Salary range: $75,000-$85,000.

Location and Travel:

Team member will work fully remotely with some anticipated travel to local NY or Boston client-partners, industry events, etc.

Candidates must be based in Greater Boston, MA or New York City.

Benefits and Culture:

• Remote Work – Nickerson is a fully-remote team. We offer the opportunity to work from anywhere.
• Diversity & Inclusion – We are committed to a diverse, equitable, and inclusive professional environment. We encourage individuals of all backgrounds to apply – we value each team member’s unique perspective and know they make our team stronger.
• Healthcare – Our comprehensive healthcare package includes medical, dental, and vision care.
• Life Insurance – Nickerson offers life insurance in addition to long- and short-term disability insurance.
• Unlimited PTO – Nickerson offers unlimited paid time off, in addition to 10 federal holidays. Team members also get their birthdays off! Woo hoo!
• Equitable Compensation – Nickerson is committed to an equitable compensation philosophy. By leveraging industry benchmarks and combining objective and performance-based criteria, we ensure fair and transparent salary decisions.
• Business Development Bonus – Nickerson encourages all team members to share our greatness with the world! We offer business development bonuses to team members who introduce us to new client-partners.
• 401(K) – Nickerson offers a 401(K) plan with 5% company match. We also offer a financial advisor who can help you with your investment options.
• Coaching – We want you to be the best version of yourself and offer training and coaching to help you recognize your strengths and build upon them.
• Involvement – We encourage all team members to participate at a leadership level in industry organizations.
• Philanthropy – Nickerson is committed to helping organizations drive social change and improve the communities in which we live and work. If a team member holds a leadership role with a charity, Nickerson will contribute $500 annually in recognition of their efforts.
• Cheers! – Each week, we hold our “Cheers” meeting to celebrate team members’ accomplishments and recognize each other for outstanding work.

Mission, Vision, and Core Values:

Our Mission: We elevate the experiential journey.
Our Vision: We serve as a trusted, global partner for elite, forward thinking brands.

• Team First – We are a group of individuals who both depend on each other and hold one another accountable. We emphasize collaboration and teamwork to achieve excellence together.
• Creative Thinkers – We are solution-based individuals, resourceful and knowledgeable of our respective fields. Our creative thinking generates smart, quality, results for our client-partners.
• Positive Energy & Passion – We take pride in our passion for our work and our personal lives, ensuring a vital balance to sustain our positive energy and innovative ideas.
• Individuality & Diversity – We embrace each member’s individuality and perspectives, celebrating their uniqueness. We believe our diverse experiences elevate our creativity and produce the best results.

We are committed to a diverse, equitable, and inclusive professional environment. We encourage individuals of all backgrounds to apply, and value each team member’s unique perspectives, recognizing they make our team stronger!

Nickerson is proud to be an Equal Opportunity Employer and all qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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