Senior Manager, Site Reliability Engineering

Precisely; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Join a leading company in data integrity as a Senior Site Reliability Engineering Manager. You will lead a team ensuring the stability and efficiency of their global SaaS platform while driving innovation and managing a world-class Data Integration suite. Collaborate with cross-functional teams to enhance system resilience and operate compliant cloud services, fostering a culture of continuous improvement.

Qualifications

• At least 5 years in a global multi-tenanted production environment.
• 3 years leading a diverse engineering team.
• Experience working in a 24x7 production environment.

Responsibilities

• Ensure high availability, scalability, and security of cloud services.
• Lead and mentor a team of Site Reliability Engineers.
• Oversee management and optimization of cloud infrastructure.

Skills

Kubernetes

AWS

GCP

Azure

Terraform

Linux fundamentals

SRE principles

DevOps

Job description

Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 93 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely!

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Overview:

We are looking for a dynamic Senior Site Reliability Engineering Manager, who will lead a team of SREs delivering stability, reliability and efficiency of our global SaaS platform. This leader will interface with senior management, Platform Engineering, QA and the Precisely development teams to continuously improve product reliability. The individual will be responsible for building the SRE team, implementing SaaS best practices and operating a world class Data Integration SaaS suite of products. Also work with the team to architect and deploy the tools and systems that will make our production environment more resilient, in order to effectively respond to and address incidents. This role also includes supporting a FedRAMP authorized Cloud Service Offering. You will work closely with cross-functional teams to design, implement, and manage robust systems that meet the stringent requirements of FedRAMP compliance.

What you will do:

• Ensure high availability, scalability, and security of cloud services across multiple geographies.
• Implement and improve automation, incident management, and capacity planning practices.
• Lead and mentor a team of Site Reliability Engineers.
• Oversee the management and optimization of cloud infrastructure for cost-efficiency.
• Maintain and improve observability, logging, and alerting systems.
• Collaborate closely with product development teams to facilitate delivery of new functionality and capabilities to our SaaS platform.
• Drive the adoption of DevOps and continuous delivery practices.
• Evaluate and implement new technologies and tools to enhance cloud infrastructure and operations.
• Foster a culture of continuous improvement, collaboration, and innovation.

What we are looking for:

• At least 5 years of experience in a global multi-tenanted production environment and at least 3 years of experience leading a diverse engineering team
• Hands on skills on Kubernetes, AWS/GCP/Azure, Terraform/Cloudformation/Ansible.
• Strong knowledge on Linux fundamentals and experience troubleshooting production issues.
• Experience working in a 24x7 production environment.
• Strong understanding of SRE and general SaaS service management principles.
• Experience with cloud infrastructure tools (monitoring, deployment, security).
• Strong leadership, collaboration, communication and interpersonal skills.
• The ability to operate calmly in challenging and stressful situations.
• Strong problem-solving and decision-making abilities.
• Ability to work effectively with cross-functional teams and stakeholders

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