Senior Manager, Scrum Master

CVS Health Corporation; Austin (TX); On-site; USD 118,000 - 237,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation in Austin, TX seeks a Senior Manager, Scrum Master to lead Scrum events, remove impediments, and support the Product Owner in driving continuous improvement. The role requires fostering collaboration and a culture of learning across agile teams.

Responsibilities include coaching teams, interpreting agile metrics, building stakeholder communication strategies, and ensuring effective Scrum implementation to maximize delivery and quality.

Qualifications

• 7-10 years of work experience in agile environments.
• Strong problem solving and decision making.
• Excellent collaboration and teamwork skills.
• Growth mindset with ability to develop self and others.
• Execution and delivery capability (planning and delivering).
• Proficiency in business intelligence concepts.

Responsibilities

• Carries out and facilitates Scrum events, removing impediments.
• Promotes collaboration and supports the Product Owner.
• Drives continuous improvement and learning within the team.
• Interprets metrics and reports to track progress and productivity.
• Designs process tools to evaluate Scrum principle application.
• Develops actionable insights from analytics on velocity and quality.
• Gathers feedback to inform process improvements and stakeholder communication.
• Interfaces with teams and stakeholders to remove obstacles.
• Maintains documentation systems to support knowledge sharing.

Skills

7-10 years exp

Problem solving

Collaboration

Growth mindset

Execution & delivery

Business intelligence

Education

Bachelor's degree

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Description

The Senior Manager, Scrum Master carries out and facilitates Scrum events, removing impediments, promoting collaboration, supporting the Product Owner, and driving continuous improvement. Ensures the effective implementation of the Scrum framework, creating a conducive environment for the team's success, and fostering a culture of collaboration and continuous learning.

Job Responsibilities

• Counsels scrum master teams on agile principles and values to support self-organization, continuous learning, and continuous improvement.
• Interprets the agile metrics and reporting framework in order to track and report key information and monitor team progress.
• Designs and develops industry-leading process evaluation tools to assess the application of scrum principles in team processes.
• Develops actionable insights from analytics and reports on team productivity, velocity, and quality.
• Develops the stakeholder communication strategy to gather and incorporate feedback into process improvements.
• Handles various responsibilities to facilitate the scrum process and support the scrum team.
• Implements sharing and documentation systems to facilitate sharing through wikis, documentation platforms, or knowledge management tools.
• Instructs team members on agile values, principles, and practices to help stakeholders and product owners understand the benefits of adopting an agile mindset.
• Interfaces with teams, stakeholders, and external stakeholders to serve as a buffer to potential obstacles.

Required Qualifications

• 7-10 years work experience
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence

Preferred Qualifications

• Certified ScrumMaster (CSM) preferred.

Education

• Bachelor's degree preferred/specialized training/relevant professional qualification.

Pay Range

$118,450.00 - $236,900.00

The Typical Pay Range For This Role Is

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits For Great People

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

• medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/19/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.