Senior Manager, Retail Workforce & Forecasting

J. Jill; Quincy (MA); On-site; USD 135,000 - 155,000; Full time

Benefits offered by this job

Bonus eligible

401(k) retirement plan with match

Medical, dental, vision insurance

Generous paid time off

Associate discount

Job summary

J.Jill is seeking a Senior Manager, Retail Labor & Workload to lead labor planning, forecasting, and scheduling for our multi-store footprint. You will own payroll forecasting, OpEx budgeting, and workforce analytics across the field, partnering with Retail leadership, Finance, HR, IT and Payroll.

The role requires 6+ years in retail workforce management, a Bachelor’s degree, and advanced Excel/BI skills. You will manage a Data Analyst and drive cross-functional projects to improve productivity

Qualifications

• Bachelor’s degree in Business, Finance, Retail Management, Operations, Analytics, or related field.
• 6+ years of experience in retail workforce management, labor planning, store operations, analytics.
• Experience with sales, workload, payroll forecasting, labor modeling, and workforce management systems.
• Advanced Excel; experience with BI, reporting, project management, and analytics tools.

Responsibilities

• Own store sales, workload, and payroll forecasting, aligning labor plans with business trends and financial objectives.
• Develop and optimize labor models, workload standards, and scheduling practices to improve productivity and customer experience.
• Evaluate labor and workload needs around peak periods, promotions, and product launches.
• Lead cross-functional projects, implement new labor processes, and size workload and store capacity.

Skills

Retail labor planning

Workload management

Forecasting

Scheduling

Cross-functional leadership

Education

Bachelor’s degree or equivalent

Tools

UKG

Kronos

Legion

Excel

BI/Analytics tools

Job description

J.Jill is seeking a Senior Manager, Retail Labor & Workload to lead labor planning, forecasting, and scheduling for our multi-store footprint. You will own payroll forecasting, OpEx budgeting, and workforce analytics across the field, partnering with Retail leadership, Finance, HR, IT and Payroll.

The role requires 6+ years in retail workforce management, a Bachelor’s degree, and advanced Excel/BI skills. You will manage a Data Analyst and drive cross-functional projects to improve productivity