Senior Manager, Retail Sales - Costco

Coca-Cola HBC; BLOOMINGTON (MN); On-site; USD 119,000 - 146,000; Full time

Job summary

The Coca-Cola Company in the United States is seeking a Senior Key Account Manager to lead relationships with major customers across the Coca-Cola system. You will develop and execute annual business plans, coordinate with bottlers and field teams, and drive growth through strategic programs.

The role requires 3+ years in key account management, strong sales and negotiation skills, and the ability to align cross-functional teams to deliver volume, profit, and customer satisfaction.

Qualifications

• Bachelor’s degree in business or related field preferred.
• 3+ years of key account management experience in beverages or CPG.
• Proven sales, negotiation, and portfolio management skills.
• Experience managing price package plans for customers.
• Strong knowledge of bottler and fountain environments and systems.
• Ability to coordinate stakeholders across business systems.
• Excellent written and verbal communication skills.

Responsibilities

• Collaborate with the integrated account team to manage key aspects of the business relationship with multiple customers.
• Serve as a system-wide expert on the strategy, business systems, and operating philosophy of assigned customer(s).
• Ensure flawless execution of programs across the Coca-Cola system.
• Develop annual business plans with input from customers, bottlers, and the Coca-Cola system, outlining key strategies and initiatives to drive growth.
• Ensure business plans and marketing activities are designed to deliver volume, profit, and customer satisfaction goals.
• Foster strong, win-win relationships with customers, ensuring high levels of satisfaction and effective communication with key stakeholders.
• Coordinate with bottler systems and customer field networks to ensure consistent application of strategies and seamless execution of programs.
• Align system resources to implement marketing and operational programs on time and within budget.
• Act as a system-wide customer expert, ensuring the Coca-Cola system understands customer objectives, strategies, and needs, and that company programs align with these priorities.
• Resolve operational or exceptional issues with customers or bottlers, ensuring effective problem-solving.
• Manage forecasting and budgeting to meet financial targets.
• Drive innovation by generating new ideas and solutions that sustain and grow the business.

Skills

Key account management

Sales negotiation

Portfolio management

Price package plans

Stakeholder management

Promotional programs

Communication skills

Relationship building

Education

Bachelor’s degree in business or related field

Job description

Job Description Summary

Location Preference: Atlanta, Chicago, Minneapolis, Dallas. At Coca-Cola, we have a passion for people, and building strong relationships is at the heart of everything we do. Representing some of the world’s most loved brands, our Retail Sales leaders play a vital role in bringing our brand strategies to life at the local level. Through powerful partnerships with our bottlers, we ensure our brands resonate in the markets we serve. We’re looking for individuals who share our passion for our brands and excel at building relationships across all levels of an organization.

What You’ll Do for Us

Collaborate with the integrated account team to manage key aspects of the business relationship with multiple customers.

Serve as a system-wide expert on the strategy, business systems, and operating philosophy of assigned customer(s).

Ensure flawless execution of programs across the Coca-Cola system.

Develop annual business plans with input from customers, bottlers, and the Coca-Cola system, outlining key strategies and initiatives to drive growth.

Ensure business plans and marketing activities are designed to deliver volume, profit, and customer satisfaction goals.

Foster strong, win-win relationships with customers, ensuring high levels of satisfaction and effective communication with key stakeholders.

Coordinate with bottler systems and customer field networks to ensure consistent application of strategies and seamless execution of programs.

Align system resources to implement marketing and operational programs on time and within budget.

Act as a system-wide customer expert, ensuring the Coca-Cola system understands customer objectives, strategies, and needs, and that company programs align with these priorities.

Resolve operational or exceptional issues with customers or bottlers, ensuring effective problem-solving.

Manage forecasting and budgeting to meet financial targets.

Drive innovation by generating new ideas and solutions that sustain and grow the business.

Qualifications & Requirements

• Bachelor’s degree in business or a related field is preferred.
• 3+ years of key account management experience, ideally within the beverage or consumer packaged goods industry.
• Proven expertise in sales, negotiation, and managing a medium to large portfolio of business.
• Experience managing price package plans for customers.
• Strong knowledge of bottler and fountain environments and systems.
• Demonstrated ability to manage the needs and concerns of multiple stakeholders across various business systems, with experience in business development planning.
• Advanced selling skills with a proven ability to create and secure customer promotional programs and key initiatives.
• Self-motivated with a strong work ethic and a results-driven mindset.
• Exceptional written and verbal communication skills, with the ability to present data in a clear and compelling manner.

What We Can Do for You

Iconic & Innovative Brands: Represent a portfolio of over 250 products, including some of the most beloved brands in the world, such as Coca-Cola, Simply, Fairlife, and Topo Chico.

Expansive & Diverse Customers: Work with a wide range of customers, including retail and grocery outlets, theme parks, movie theaters, restaurants, and more.

Job Compliance: The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Pay Range

United States: 119,000 - 145,800 USD. Base pay offered may vary depending on geography, job-related knowledge, skills, and experience.

A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage: 15. Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s)

United States of America

City/Cities: Atlanta

Travel Required: 00% - 25%

Relocation Provided: No

Job Posting End Date: September 23, 2026

Our Purpose and Growth Culture

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca‑Cola.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

Additional Corporate Information

The Coca‑Cola Company is a global community of passionate employees who are refreshing the world and making a difference every day. Innovation has been at the heart of our story since 1886. It goes beyond new flavors and brands. Learn more about our system and how we’re making an impact. As a global organization, we seek opportunities to embrace and champion progress. Our careers span across functions and are globally connected to give you an unmatched career experience. We’re glad you’ve chosen to explore your next career opportunity with The Coca‑Cola Company. Learn more about our hiring process and pick up tips on how to showcase your experience and skills so you can stand out and thrive. The Coca‑Cola global business system is composed of The Coca‑Cola Company (TCCC), its subsidiaries and 225 bottling partners around the world. Search jobs throughout our system.