Key Account Manager - Kroger

Coca-Cola HBC; Cincinnati (OH); On-site; USD 110,000 - 120,000; Full time

Job summary

The Coca-Cola Company in Cincinnati seeks a Senior National Accounts leader responsible for Direct Customer/Business Management of the assigned customer, and for shaping long- and short-term strategy with joint business planning.

You will collaborate with cross‑functional teams to execute annual plans, deliver key metrics (revenue, volume, share, trade spend), and build strong external relationships to grow the brand.

Qualifications

• Bachelor's degree or relevant experience required.
• Experience with national account management and JBPs.
• Strong data-driven storytelling skills.

Responsibilities

• Customer Development: direct customer/business management of the assigned customer.
• Create and develop vision and strategy to support long- and short-term objectives.
• Build joint business planning models for customers.
• Drive annual plans across assigned customers and bottlers.
• Deliver revenue, volume, share and trade spend metrics.
• Partner with senior management to build annual plans.
• Lead negotiations to optimize partnerships.
• Lead cross-functional team on selling stories with pricing, merchandising, and innovation.
• Oversee plan updates and performance reporting against metrics.
• Develop external relationships to optimize brand positioning.

Skills

National accounts

Joint business plans

Sales strategy

Syndicated data

Cross-functional

PowerPoint

Excel

Education

Bachelor's degree

Tools

Nielsen/IRI data

Job description

Job Description Summary

At The Coca-Cola Company, we exist to refresh the world and make a difference through loved brands, done sustainably for a better shared future. Working here is more than working for the global beverage leader; it’s an opportunity to be a part of something that can positively impact the world. Our North America Operating Unit (NAOU) Advanced Hydration division is a dynamic, fast‑paced business unit at The Coca‑Cola Company where teams come together to lead what’s next in hydration. With a portfolio that includes BODYARMOR Sports Drink, Powerade, vitaminwater, and smartwater, the group is driven by an entrepreneurial spirit, strong collaboration, and shared ambition. This is a place for people who think differently, move with agility, challenge the status quo, and thrive in an ever‑changing category. Joining the team means helping shape the future of hydration alongside passionate, collaborative teams committed to winning.

RESPONSIBILITIES

• Customer Development Strategic leader responsible for the Direct Customer/Business Management of the assigned customer.
• Create and develop the vision and strategy to support both long‑term and short‑term business objectives.
• This leader will exhibit subject matter expertise and demonstrate from experience they have successfully built and created joint business planning models for customers.
• Drive processes and execution of annual plans across assigned customers and bottlers.
• Delivery of key business and financial metrics including topline results (Revenue, volume, Share) and key financial metrics (trade spend and T&E budgets) will be required.
• Partner with Sr. Management and cross‑functional team members to build Annual Plans to achieve both short‑term and long‑term business objectives.
• Lead divisional annual negotiations ensuring an optimized partnership agreement is in place that supports overall organizational priorities.
• Collaborative leader of a cross functional team responsible for the development and implementation of overall customer selling stories, while providing key insights to deliver key execution metrics (Pricing, Merchandising, and Innovation).
• Oversee the on‑going account updates and performance reporting against key metrics and problem solves plan gaps while bringing forward recommendations to deliver on required business objectives.
• Develop and leverage top level external relationships to optimize brand positioning in the market.
• System Leadership Participate in all system routines as needed (Customer Core Teams) to provide customer updates including annual plan targets and elements and on‑going customer performance updates and action plans to deliver annual plans.
• Work closely with Coca‑Cola NAOU + Bottler Customer Leads (Directors/AE’s) to maximize mutual customer plans, results, and execution.
• Build and leverage relationships with both internal teams and Bottlers to ensure alignment and focus on delivering key customer objectives.
• Cross Functional Communication and Collaboration Provide on‑going updates on customer plan results and opportunities to Advanced Hydration management.
• Participate in key cross functional routines to provide on‑going plan updates and ensure flawless execution of customer programs and initiatives.
• Provide customer input to annual plans including all Marketing, Commercial and Innovation plans.
• Organizational/People Development Fully leverage all cross functional resources to deliver best in class capabilities to customers including selling stories, consumer and customer marketing and insights and revenue growth management plans.
• Manage to an annual T&E budget for department ensuring alignment with internal financial objectives.

REQUIREMENTS

• Bachelor’s Degree or relevant experience required.
• 5 Years’ experience with National Account management experience building and executing JBPs with a customer required.
• CPG National Account Management experience required.
• Residence within the Cincinnati, OH (within 50 miles) area required.
• Ability to utilize and mine syndicated data to translate into fact-based story telling required.
• Must be self‑motivated and highly organized with a powerful desire to produce results with an entrepreneurial spirit to succeed.
• Must be able to quickly assess the needs of the business, develop an action plan & manage the required change.
• The ability to effectively intermingle with a wide variety of business professionals is essential.
• Must have a passion for building brands, new products, and long‑term growth.
• Must have a verifiable list of current contacts with appropriate buyers & divisional managers.
• Solid computer skills in Outlook, Power Point, Excel, and Word.
• Strong understanding and analytical skills in utilizing Nielsen/IRI syndicated data.
• 30% Travel by car and/ or plane required.
• Must hold and maintain a valid driver's license and be able to drive long distances.
• Motor Vehicle Records must satisfy Company standards per Driving Policy.

Skills: Pay Range

• Pay Range: United States: 110,000 - 120,000 USD Base pay offered may vary depending on geography, job‑related knowledge, skills, and experience.
• A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Location(s)

Location(s): United States of America City/Cities: Cincinnati Travel Required: 26% - 50% Relocation Provided: No

Job Posting End Date

Job Posting End Date: September 24, 2026

Our Purpose and Growth Culture

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca‑Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws. The Coca‑Cola Company is a global community of passionate employees who are refreshing the world and making a difference every day. Innovation has been at the heart of our story since 1886. It goes beyond new flavors and brands. Learn more about our system and how we’re making an impact. As a global organization, we seek opportunities to embrace and champion progress. Our careers span across functions and are globally connected to give you an unmatched career experience. We’re glad you’ve chosen to explore your next career opportunity with The Coca‑Cola Company. Learn more about our hiring process and pick up tips on how to showcase your experience and skills so you can stand out and thrive. The Coca‑Cola global business system is composed of The Coca‑Cola Company (TCCC), its subsidiaries and 225 bottling partners around the world. Search jobs throughout our system.