Senior Manager Retail Performance

Brobston Group LLC; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Brobston Group LLC in New York seeks a Senior Manager, Retail Performance to lead analytics for North America direct-owned stores. You will deliver tools, forecasts, KPIs, and analysis to regional leaders and field teams, partnering with cross-functional groups including CRM, HR, Finance, Merchandising, Retail Learning and IT.

This role manages an analyst and a rotating management trainee and has high visibility across NA.

Qualifications

• 7–10 years of progressive experience in a retail environment with a strong retail mindset.
• Proven analytical skills and fluency in retail performance metrics and analytics; experience managing large datasets.
• Strong communication and leadership skills; ability to partner with field and corporate teams.
• Technical proficiency in Excel; experience with Power BI is a plus.
• Ambitious self-starter with curiosity for new technologies and process improvements.

Responsibilities

• Lead sales forecasting and target setting for all North America doors.
• Develop, streamline and maintain retail performance tools combining sales and KPIs.
• Serve as key point-person with retail leaders to review analytics and identify performance opportunities.
• Develop and manage incentive and compensation elements to drive topline results.
• Manage annual and quarterly business intelligence aspects of the business planning process and produce market and executive decks (budget planning, 3-year plans, business reviews).
• Monitor competitive and network performance and assist in organizing retail activities and seminars.

Skills

Retail analytics

Leadership

Data visualization

Tools

Excel

Power BI

Job description

Summary

The Senior Manager, Retail Performance leads retail analytics for North America directly-owned stores, reporting to the Senior Director, Retail Performance. This role delivers tools, forecasts, KPIs and analysis to Regional Vice Presidents and retail field teams and works cross-functionally with CRM, HR, Finance, Merchandising, Retail Learning and IT. The position also manages an analyst and a rotating management trainee and has high visibility across North America.

Responsibilities

• Lead sales forecasting and target setting for all North America doors.


• Develop, streamline and maintain retail performance tools combining sales and KPIs.


• Serve as key point-person with retail leaders to review analytics and identify performance opportunities.


• Develop and manage incentive and compensation elements to drive topline results.


• Manage annual and quarterly business intelligence aspects of the business planning process and produce market and executive decks (budget planning, 3-year plans, business reviews).


• Monitor competitive and network performance and assist in organizing retail activities and seminars.

Requirements

• 7–10 years of progressive experience in a retail environment with a strong retail mindset.


• Proven analytical skills and fluency in retail performance metrics and analytics; experience managing large datasets.


• Strong communication and leadership skills; ability to partner with field and corporate teams.


• Technical proficiency in Excel; experience with Power BI is a plus.


• Ambitious self-starter with curiosity for new technologies and process improvements.