Senior Manager, Responsible Business Communications

Cellco Partnership; Basking Ridge (NJ); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Verizon seeks a Senior Manager of Responsible Business Communications to craft and share our brand purpose story with the world. You will work with Corporate Affairs to weave responsible business initiatives into Verizon's identity and engage senior leaders and cross-functional teams.

You will develop strategic writing, manage executive communications, and measure impact across media channels, driving authentic, people-centered storytelling.

Qualifications

• Bachelor’s degree or four or more years of work experience.
• Six+ years of relevant experience.
• Exceptional writing skills and ability to craft narratives for diverse audiences.
• Understanding of brand purpose and policy landscape, including trends.
• Experience supporting and advising senior-level executives.
• Proven success creating brand purpose programs across communications verticals.

Responsibilities

• Strategic Planning & Program Development for brand purpose communications across shared, owned, earned, and paid media.
• Executive Communications & Counsel to senior executives with briefing materials and platform management.
• Media Relations & Strategy to secure high-value placements supporting responsible business initiatives.
• Cross-Functional Collaboration & Narrative Integration across departments for enterprise-wide alignment.
• Strategic Writing & Storytelling to translate complex information into engaging stories.
• Measurement & Optimization of communications plans based on data.

Skills

Exceptional writing

Brand storytelling

Executive communications

Cross-functional collaboration

Strategic thinking

Education

Bachelor’s degree or 4+ years experience

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

The Verizon Corporate Communications team is seeking a visionary Senior Manager of Responsible Business Communications to help craft and share our brand purpose story with the world. In this role, you will work directly with Verizon's Corporate Affairs team to help shape the responsible business narrative that demonstrates our tangible impact on digital inclusion, environmental responsibility, and human prosperity. You will also partner directly with senior leadership and cross-functional teams to ensure our responsible business initiatives are seamlessly woven into Verizon's broader corporate identity. If you are a creative storyteller who understands the evolving CSR landscape and has the media savvy to amplify our impact, we want you on our team.

Responsibilities will include:

• Strategic Planning & Program Development: Leading the creation, development, and execution of comprehensive brand purpose communications programs across a variety of communications verticals, including shared, owned, earned, and paid media.
• Executive Communications & Counsel: Serving as a trusted strategic communications partner to senior executives, providing elite counsel, briefing materials, and executive platform management.
• Media Relations & Strategy: Leveraging a strategic mind for media relations and an existing network of top-tier, known contacts to secure high-value placements that elevate Verizon's responsible business initiatives.
• Cross-Functional Collaboration & Narrative Integration: Connecting the dots at a higher, macro level, bridging the gap between various departments to build alignment and ensure a cohesive, enterprise-wide communications strategy.
• Strategic Writing & Storytelling: Using your creative flair and exceptional writing skills to translate complex information into deeply engaging, human-centric stories that resonate with employees, stakeholders, and the public.
• Measurement & Optimization: Measuring the success of communications and making data-driven suggestions to optimize future communications plans.

What we’re looking for...

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Exceptional writing skills and an innate ability to craft compelling narratives for diverse audiences.
• A solid understanding of the existing brand purpose and policy landscape, including emerging trends and cultural shifts.
• Demonstrated success supporting, prepping, and advising senior-level executives.
• A proven success record of creating and executing successful brand purpose programs across a variety of communications verticals.

Even better if you have one or more of the following:

• Experience planning large scale events that target a policymaker and policy influencer audience
• A robust rolodex of known, valuable contacts in the lifestyle, business, and tech media spaces.
• Understanding how a single initiative impacts the broader corporate strategy and global reputation.
• Extreme attention to detail; holds internal and external partners to the same high standards.
• Ability to adapt quickly to changing priorities
• Superb critical thinking skills and the ability to take a concept from ideation and strategy to execution autonomously.
• The creativity required to cut through corporate noise and help bring stories to life in innovative, audience-centric ways.
• Exceptional communication, thought leadership, and presentation skills.
• Ability to work independently as a self-starter across a matrixed organization.
• Extensive experience working effectively with cross-functional teams

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected character