Associate Director, Verizon Business Communications

Verizon; New York (NY); On-site; USD 126,000 - 219,000; Full time

Job summary

Verizon Business Communications seeks a seasoned communications strategist to shape and execute overarching communication strategies across the business portfolio. You will advise senior executives, lead multi-channel campaigns, and elevate brand reputation while driving commercial momentum.

You will guide teams, manage agency partners, and foster cross-functional collaboration to ensure agility, governance, and strategic vision across priorities.

Qualifications

• Eight or more years of relevant experience required, demonstrated through work and/or military experience, or specialized training.
• Experience in external corporate communications, executive communications, or agency settings.
• Demonstrated experience acting as a strategic communications partner to senior executives within a complex, matrixed organization.
• Proven track record of developing end-to-end campaign architecture and leading multi-channel messaging governance.
• Proven ability to lead and influence, whether through direct team management or cross-functional matrix leadership.

Responsibilities

• Strategic Planning & Campaign Architecture: Develop and execute integrated communication strategies across Verizon Business.
• Earned Media Strategy & Reputation Execution: Drive proactive media relations strategies and cultivate key relationships.
• Executive Communications & Leadership Counsel: Serve as a strategic partner to senior leaders with messaging and coaching.
• Strategic Writing & Message Governance: Build disciplined narrative architecture and message maps for consistent messaging.
• Measurement, Insights & Operations: Establish measurement frameworks and use data-driven insights to optimize campaigns.
• Crisis & Issues Management: Lead cross-functional messaging strategies in high-stakes matters.
• Team & Matrix Leadership: Lead initiatives through management or matrixed cross-functional teams.

Skills

Executive communications

Strategic planning

Campaign architecture

Leadership

Media relations

Education

Bachelor's degree or 4+ years experience

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing

The Verizon Business Communications team is seeking a seasoned communications strategist to shape and execute overarching communication strategies across our business portfolio. You will serve as a trusted counselor to senior executives and lead high-impact integrated campaigns that elevate our brand reputation and drive commercial momentum. As an experienced and highly creative strategist, you constantly innovate and seek out the best practices, latest trends, best technologies and most efficient processes. Whether guiding team members, managing agency partners, or directing cross-functional working groups, you will bring agility, message governance, and strategic vision to complex business priorities.

Responsibilities will include:

• Strategic Planning & Campaign Architecture: Developing and executing comprehensive, integrated communication strategies across Verizon Business, translating commercial goals into multi-channel campaigns that align with the overall communications approach.

• Earned Media Strategy & Reputation Execution: Driving proactive media relations strategies, creating stories and turning enterprise milestones into national credibility while cultivating key relationships across business, tech, and trade media.

• Executive Communications & Leadership Counsel: Acting as a strategic communications partner to senior leaders, providing executive positioning, messaging discipline, briefing materials, and tailored coaching.

• Strategic Writing & Message Governance: Building and maintaining disciplined narrative architecture, including message maps, proof points, Q&A, and thought leadership to ensure consistent messaging across internal, external, and partner channels.

• Measurement, Insights & Operations: Establishing measurement frameworks and utilize data-driven insights to evaluate campaign impact, optimize channel performance, and drive operational excellence.

• Crisis & Issues Management: Leading cross-functional messaging strategies for high-stakes business matters, protecting company reputation in a fast-paced, highly regulated environment.

• Team & Matrix Leadership: Leading communications initiatives through direct management, agency oversight, or matrixed cross-functional teams, fostering a culture of trust, care, and strategic excellence.

What we’re looking for...

You’ll need to have:

• Bachelor's degree or four or more years of work experience.

• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Experience in external corporate communications, executive communications, or agency settings.

• Demonstrated experience acting as a strategic communications partner to senior executives within a complex, matrixed organization.

• Proven track record of developing end-to-end campaign architecture and leading multi-channel messaging governance.

• Proven ability to lead and influence, whether through direct team management or cross-functional matrix leadership.

Even better if you have one or more of the following:

• Master’s Degree.

• Experience across B2B technology and/or telecommunications sectors.

• Deep network of established relationships with national business, tech, and industry journalists.

• Experience building, mentoring, or directing agency partners and multidisciplinary project teams.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $125,500.00 - $219,000.00.The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $125,500.00 - $219,000.00.