Senior Manager, Responsible Business Communications

Verizon; Basking Ridge (NJ); Hybrid; USD 116,000 - 201,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) matching

Job summary

Verizon is seeking a visionary Senior Manager of Responsible Business Communications to shape our CSR and brand purpose narrative. You will partner with Corporate Affairs to integrate responsible business initiatives into Verizon’s identity, scaling storytelling across audiences.

You will lead strategic writing, executive counsel, and cross-functional collaboration, delivering measurable impact through media placements and narrative alignment with senior leadership.

Qualifications

• Bachelor's degree or 4+ years of work experience.
• Six or more years of relevant experience.
• Exceptional writing skills and the ability to craft compelling narratives for diverse audiences.
• Understanding of the brand purpose and policy landscape.
• Experience advising senior-level executives.
• Proven success creating and executing brand purpose programs across communications verticals.

Responsibilities

• Lead the creation, development, and execution of comprehensive brand purpose communications programs across verticals (shared, owned, earned, paid).
• Advise senior executives with briefing materials and platform management.
• Manage media relations and secure high-value placements to elevate brand initiatives.
• Collaborate cross-functionally to align enterprise-wide communications strategy.
• Translate complex information into engaging, human-centric stories for employees and external audiences.
• Measure and optimize communications plans based on data.

Skills

Exceptional writing

Narrative storytelling

Executive communications

Brand purpose programs

Cross-functional collaboration

Media relations

Project management

Education

Bachelor's degree

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you'll be doing…

The Verizon Corporate Communications team is seeking a visionary Senior Manager of Responsible Business Communications to help craft and share our brand purpose story with the world. In this role, you will work directly with Verizon’s Corporate Affairs team to help shape the responsible business narrative that demonstrates our tangible impact on digital inclusion, environmental responsibility, and human prosperity. You will also partner directly with senior leadership and cross-functional teams to ensure our responsible business initiatives are seamlessly woven into Verizon’s broader corporate identity. If you are a creative storyteller who understands the evolving CSR landscape and has the media savvy to amplify our impact, we want you on our team.

Responsibilities will include:

• Strategic Planning & Program Development: Leading the creation, development, and execution of comprehensive brand purpose communications programs across a variety of communications verticals, including shared, owned, earned, and paid media.
• Executive Communications & Counsel: Serving as a trusted strategic communications partner to senior executives, providing elite counsel, briefing materials, and executive platform management.
• Media Relations & Strategy: Leveraging a strategic mind for media relations and an existing network of top-tier, known contacts to secure high-value placements that elevate Verizon’s responsible business initiatives.
• Cross-Functional Collaboration & Narrative Integration: Connecting the dots at a higher, macro level, bridging the gap between various departments to build alignment and ensure a cohesive, enterprise-wide communications strategy.
• Strategic Writing & Storytelling: Using your creative flair and exceptional writing skills to translate complex information into deeply engaging, human-centric stories that resonate with employees, stakeholders, and the public.
• Measurement & Optimization: Measuring the success of communications and making data-driven suggestions to optimize future communications plans.

What we’re looking for…

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Exceptional writing skills and an innate ability to craft compelling narratives for diverse audiences.
• A solid understanding of the existing brand purpose and policy landscape, including emerging trends and cultural shifts.
• Demonstrated success supporting, prepping, and advising senior-level executives.
• A proven success record of creating and executing successful brand purpose programs across a variety of communications verticals.

Even better if you have one or more of the following:

• Experience planning large scale events that target a policymaker and policy influencer audience
• A robust rolodex of known, valuable contacts in the lifestyle, business, and tech media spaces.
• Understanding how a single initiative impacts the broader corporate strategy and global reputation.
• Extreme attention to detail; holds internal and external partners to the same high standards.
• Ability to adapt quickly to changing priorities
• Superb critical thinking skills and the ability to take a concept from ideation and strategy to execution autonomously.
• The creativity required to cut through corporate noise and help bring stories to life in innovative, audience-centric ways.
• Exceptional communication, thought leadership, and presentation skills.
• Ability to work independently as a self-starter across a matrixed organization.
• Extensive experience working effectively with cross-functional teams

Where you'll be working

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full‑time schedule is: $115,500.00 - $201,000.00.

The annual salary range for the New York location(s) listed on this job requisition based on a full‑time schedule is: $115,500.00 - $201,000.00.