Senior Manager, Remote Operations Center

TOTAL Deutschland GmbH; Austin, Northern (TX, KY); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Integrated Power USA, a TotalEnergies-backed venture, seeks a senior leader to design, build, and operate a new remote-operations control center. You’ll lead 24/7 dispatch of wind, solar, BESS, and gas assets, ensuring regulatory compliance and high reliability.

You will oversee SCADA/EMS platforms, drive cybersecurity measures, and coordinate with trading desks and field teams to achieve KPIs while fostering a culture of safety and accountability.

Qualifications

• High School Diploma/GED with military or power-plant leadership experience, or a technical Bachelor’s degree.
• 7+ years in power generation operations, utilities, or control center environments, incl. 3+ years in leadership.
• Deep knowledge of ERCOT requirements, market structures, and protocols.
• Direct experience monitoring or operating utility-scale wind/solar assets.
• Strong understanding of high-voltage substation maintenance and SCADA infrastructure.
• Experience with NERC reliability standards and CIP compliance.
• Hands-on in control room startups, SCADA migrations, or large-scale fleet integrations.

Responsibilities

• Direct 24/7/365 remote operations center, enforcing accountability and achieving KPIs.
• Define design & buildout, hardware layout, and cybersecurity posture for the control room.
• Oversee dispatch instructions, ancillary services, curtailments, and real-time directives.
• Coordinate with trading/scheduling desks for optimal dispatch while maintaining separation of duties.
• Coordinate with Field Ops for switching, maintenance, and LOTO procedures.
• Develop SOPs for emergencies, weather events, and outages.
• Establish KPIs and post-event analysis to improve performance.

Skills

SCADA & EMS systems

ERCOT/PJM market knowledge

NERC CIP compliance

Leadership & team building

Cybersecurity governance

Education

Bachelor’s or technical degree

7+ years in power generation ops

3+ years supervisory role

Tools

SCADA migrations

Energy Management Systems (EMS)

LOTO procedures

Job description

At Integrated Power USA, we're helping shape the future of energy in North America. As TotalEnergies' integrated power platform, we develop, build, operate, and grow a diverse portfolio of solar, wind, battery storage, and flexible generation assets that deliver reliable, affordable, and lower-carbon electricity across the United States & Canada.

Backed by the global ambition of TotalEnergies to accelerate the energy transition, Integrated Power USA is rapidly expanding a portfolio of approximately 35 GW of renewable, storage, and thermal generation projects that are operating, under construction, or in development. From developing innovative energy solutions to navigating some of the country's most dynamic power markets, our teams are at the forefront of building a cleaner, more resilient energy future.

Joining Integrated Power USA means working alongside talented professionals who are passionate about innovation, collaboration, safety, and making a real impact. Together, we're powering communities, advancing the energy transition, and creating the energy system of tomorrow.

Activities

Key Responsibilities:

Operating Center Design & Buildout

• Define the physical layout, hardware requirements, and cybersecurity posture for the mission-critical control room.
• Evaluate, procure, and integrate advanced SCADA, Energy Management Systems (EMS), and Automated Generation Control (AGC) platforms.
• Manage third-party software developers, hardware integrators, and cybersecurity consultants to deliver the facility on time and within budget.
• Establish operational controls to meet all NERC CIP, FERC, and regional transmission organization (RTO/ISO) audit readiness requirements.
• Draft comprehensive Standard Operating Procedures (SOPs) for emergency response, curtailment management, weather anomalies, and forced outages.

Team Recruitment, Training & Readiness

• Build a 24/7/365 shift-rotation organization from the ground up, hiring control room supervisors, operators, and analysts.
• Design rigorous onboarding curriculums, readiness assessments, and qualification pathways covering generation mechanics and grid topology.
• Ensure all operators successfully achieve and maintain necessary regional credentials (e.g., ERCOT, PJM) and NERC certifications.
• Create simulation scenarios and tabletop exercises to test team response to grid emergencies and cybersecurity incidents.
• Establish a strict culture of operational discipline, accountability, teamwork, and continuous improvement across the control room.

Real-Time Operations

• Direct day-to-day operations of the 24/7 center monitoring utility-scale wind, solar, BESS, and gas generation assets.
• Oversee the accurate execution of dispatch instructions, ancillary service deployments, curtailments, and real-time operational directives.
• Maintain continuous fleet situational awareness, managing workflows for both directly controlled and remotely coordinated assets.
• Partner closely with trading and scheduling desks to execute optimal dispatch strategies while preserving strict separation of functions.
• Act as the ultimate escalation point and direct operational decision-making during high-pressure events, grid disturbances, and asset failures.
• Coordinate emergency communications and escalation procedures with internal leadership, off-takers, and market operators.
• Partner with Field Operations teams to coordinate switching activities, maintenance execution, and lock-out/tag-out (LOTO) procedures.
• Collaborate with operations and technical teams to execute maintenance strategies and address fleet performance issues.
• Establish and report on KPIs, including response times, downtime, and curtailment losses, to support warranty claims and post-event analysis.
• Leverage data analytics to streamline automated alarming, identify recurring vulnerabilities, and minimize operator alarm fatigue.
• Serve as a key operational partner across Operations, Asset Management, Trading, Engineering, and executive leadership teams

Candidate Profile

The position will be responsible for delivering the design, build-out, startup and ongoing management of a new remote-operations control center to support TotalEnergies North American power business. The role is accountable for managing real-time remote operations which enforcing a culture of accountability across all the team and achieving the prescribed technical and financial KPIs while ensuring compliance to regulatory and HSE standards.

Education/Qualifications:

• High School Diploma/GED combined with extensive hands-on military or power plant leadership experience, or a Bachelor's degree in a technical field.
• 7+ years in power generation operations, utilities, or control center environments, including 3+ years in a direct supervisory or leadership role.
• Deep technical knowledge of ERCOT operating requirements, protocols, and market structures.
• Direct experience monitoring or operating utility-scale wind and solar assets.
• Strong understanding of high-voltage substation maintenance, SCADA infrastructure and NERC/FERC reliability standards
• Strong working knowledge of NERC reliability standards and NERC CIP compliance requirements.
• Hands-on experience participating in control room startups, SCADA migrations, or large-scale operational fleet integrations.
• Extreme level of ethics and personal responsibility while working autonomously
• Assertive team player with diverse interests and love for working withing dynamic environments
• Attention to details to solve time-sensitive issues with precision and urgency
• Flexible mindset welcoming changes associated with growing a new high-impact, high-visibility business

Preferred Requirements

• Familiarity or direct experience with PJM and AESO market operations and regional protocols.
• Direct operational experience with Battery Energy Storage Systems (BESS) and gas generation assets.
• Active NERC Certifications or regional market operator credentials (e.g., ERCOT, PJM certifications).
• Bachelor’s degree in Engineering, Operations Management, or a related technical discipline.
• Experience managing third-party vendors, cybersecurity consultants, and software developers during an infrastructure buildout.
• Based in Austin, Texas

Additional Information

What We Provide

TotalEnergies offers a robust comprehensive benefits package available to employees on the first day of hire. These benefits include but are not limited to generous PTO, medical, dental & vision care, HSA with company contributions, health FSA, commuter benefits or paid parking, 401(k) plan with employer match, enhanced employer-contributed 401(k), life & accident insurances, generous parental leave, education assistance, fitness subsidy and more.

TotalEnergies celebrates diversity and is committed to Equal Employment Opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, protected veteran status, disability status or any other category protected under applicable federal, state or local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

TotalEnergies believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

International Consideration

TotalEnergies regrets that it is unable to sponsor employment Visas or consider individuals on time-limited visa status for this position.

Joining TotalEnergies means committing to the energy transition and helping provide energy that is more affordable, more available, and more sustainable for as many people as possible. You will grow within an international multi-energy company where every talent matters. You will contribute to ambitious projects and deliver concrete solutions to today's energy challenges.

Throughout your career, you will benefit from a wide variety of assignments and tailored learning opportunities. You will fully develop your potential in an environment that fosters innovation and excellence. Join committed and collaborative teams where success is built together.

We place respect and employee well-being at the heart of our performance. That is why TotalEnergies values diversity and promotes equal opportunities for all.