Senior Manager, Real-Time Cybersecurity Communications

Zscaler; United States; Hybrid; USD 151,000 - 215,000; Full time

Job summary

Zscaler is recruiting a Senior Manager, Communications in the United States for a hybrid or remote role. You will lead real-time narrative development during breaking news, scale Partner communications, and build frameworks linking comms outcomes to pipeline and revenue.

The role demands urgency, data-driven decisions, and strong writing across multiple formats. You will drive a scalable communications program, partner with Marketing, and measure impact with analytics tools, influencing

Qualifications

• 8+ years of experience in PR, communications, or comms operations, ideally in B2B tech or cybersecurity.
• Experience building and scaling communications programs.
• Strong analytical skills with experience building business cases, tracking pipeline impact, and presenting QBRs.
• High-integrity judgment and strong multi-format writing skills across statements, bylines, and internal communications under high-pressure scenarios.
• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance workflows.

Responsibilities

• Monitor industry breaking news, emerging threats, and competitive developments in real time to rapidly develop and syndicate company perspective.
• Build and maintain a rapid-response playbook, executive quote bank, and streamlined approval workflows with SMEs, executives, and agency partners.
• Pitch reactive commentary, bylines, statements, and social content to key press covering breaking industry events.
• Build a Partner communications machine, partnering with Partner Marketing to highlight Zscaler’s partners and scale the program globally.
• Track and analyze share of voice (SOV) against competitors using comms analytics tools.
• Own the cadence, content, and executive presentations for quarterly business reviews (QBRs), connecting program effectiveness to pipeline and revenue impact.

Skills

PR strategy

Crisis comms

Media relations

Analytics

Tools

Media analytics tools

SOV tracking

Job description

Zscaler is recruiting a Senior Manager, Communications in the United States for a hybrid or remote role. You will lead real-time narrative development during breaking news, scale Partner communications, and build frameworks linking comms outcomes to pipeline and revenue.

The role demands urgency, data-driven decisions, and strong writing across multiple formats. You will drive a scalable communications program, partner with Marketing, and measure impact with analytics tools, influencing