Senior Communications Lead – Cybersecurity & AI Narratives

Zscaler; San Jose (CA); Hybrid; USD 151,000 - 215,000; Full time

Benefits offered by this job

Various health plans

Time off plans for vacation and sick时间

Parental leave options

Retirement options

Education reimbursement

In-office perks, and more!

Job summary

Zscaler, a leading cloud security company, is seeking a Senior Manager, Communications to scale our corporate narrative across press, analysts and digital channels. This hybrid or remote role reports to the VP of Corporate Communications in Marketing & Communications and focuses on translating customer success stories and ThreatLabz research into high-impact messaging.

You will lead PR strategy for customer stories, surface threat trends with research teams, and collaborate with ThreatLabz,

Qualifications

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
• 8+ years of experience in PR, communications, or content marketing, ideally within B2B technology or SaaS
• Demonstrated ability to discover and articulate narrative potential within complex datasets and brand partnerships
• Proven experience collaborating with creative and design teams to produce data visualizations and interactive assets
• Strong media relations track record with demonstrated success pitching press, analysts, and digital channels
• Proven ability to manage multiple concurrent workstreams across brand, data, and public policy without compromising quality

Responsibilities

• Lead PR strategy and execution for customer stories, partnering with Customer Advocacy, Sales, and Customer Success to build an integrated content calendar
• Mine internal and third-party data alongside ThreatLabz and research teams to surface compelling threat trends and seasonal narratives
• Brief creative teams to produce data visualizations, infographics, and interactive content that elevate Zscaler's cybersecurity narrative
• Pitch data-driven stories and research findings to tier-1 press, industry analysts, and social channels to drive market awareness
• Build public sector communications initiatives, drafting GTM-aligned content and fostering relationships with trade and policy-adjacent media

Skills

AI tools

PR/Communications

Media relations

Storytelling

Cross-functional collaboration

Data-driven storytelling

Tools

Data visualization

Interactive assets

Job description

Zscaler, a leading cloud security company, is seeking a Senior Manager, Communications to scale our corporate narrative across press, analysts and digital channels. This hybrid or remote role reports to the VP of Corporate Communications in Marketing & Communications and focuses on translating customer success stories and ThreatLabz research into high-impact messaging.

You will lead PR strategy for customer stories, surface threat trends with research teams, and collaborate with ThreatLabz,