Senior Manager, Quality Intelligence & Oversight

BioSpace; Washington (District of Columbia); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Competitive benefits package

Flexible work models

Job summary

Amgen is seeking a Quality Compliance Senior Manager to lead the Quality Intelligence Center (QuIC) and oversee an integrated quality oversight operating model. You will drive signal-to-action lifecycle, governance, and escalation processes to ensure timely issue resolution across the portfolio.

Lead, mentor, and align cross-functional teams including R&D Quality and Global Development Operations, while ensuring compliance with GxP and quality systems.

Qualifications

• PhD with 2+ years of quality experience OR
• Master's with 4 years of quality experience OR
• Bachelor's with 6 years of quality experience OR
• Associates with 10 years of quality experience OR
• High school diploma with 12 years of quality experience

Responsibilities

• Lead day-to-day operation of the QuIC function and manage a professional team responsible for portfolio-level quality monitoring.
• Own and continuously improve the QuIC operating model, including review cadence, signal triage, documentation expectations, escalation pathways, action tracking, and governance routines.
• Establish consistent review cadences and business standards for evaluating dashboard outputs, quality metrics, trends, anomalies, threshold breaches, and other QuIC-generated signals.
• Lead the review and prioritization of dashboard outputs, quality metrics, trends, anomalies, and threshold breaches to identify issues requiring further assessment or follow-up.
• Translate complex quality information into governance-ready summaries, recommendations, and escalations.

Skills

Quality data interpretation

Stakeholder management

Strong communication

Decision making

Cross-functional collaboration

Education

Doctorate degree

Masters degree

Bachelor's degree

Associates degree

High school diploma / GED

Tools

QMS platforms

Dashboards / data visualization

AI-enabled analytics

Job description

Amgen is seeking a Quality Compliance Senior Manager to lead the Quality Intelligence Center (QuIC) and oversee an integrated quality oversight operating model. You will drive signal-to-action lifecycle, governance, and escalation processes to ensure timely issue resolution across the portfolio.

Lead, mentor, and align cross-functional teams including R&D Quality and Global Development Operations, while ensuring compliance with GxP and quality systems.