Senior Manager, Quality Intelligence (QuIC)

Amgen; Thousand Oaks (CA); Hybrid; USD 132,000 - 179,000; Full time

Job summary

Amgen is seeking a Quality Compliance Senior Manager to lead the Quality Intelligence Center (QuIC) and oversee integrated quality governance. You will set standards, triage signals, and drive action across R&D Quality, Global Development Operations, and stakeholders.

You will translate complex data into clear, governance-ready insights, ensure escalations are channeled to owners, and drive improvements in quality metrics, CAPAs, audits, and risk management.

Qualifications

• DB/quality data interpretation and risk assessment.
• Leading cross-functional teams in quality governance.
• Experience with CAPA, deviations, audits, inspections.

Responsibilities

• Lead QuIC operation and manage a professional team.
• Own and improve QuIC operating model and governance.
• Establish review cadences for dashboards and metrics.
• Prioritize dashboard outputs and quality signals for action.
• Translate complex quality data into clear recommendations.
• Document significant findings and escalate appropriately.
• Define QuIC business rules and workflow requirements.
• Collaborate with R&D Quality and Global Development Ops.
• Drive process improvements and training for QuIC.
• Monitor oversight activities for timeliness and quality.
• Ensure compliance with GxP and data governance.

Skills

Communication

Stakeholder management

Organizational skills

Decision making

Education

Doctorate degree

Master’s degree

Bachelor’s degree

Associate’s degree

High school diploma

Tools

QMS platforms

Dashboards

Data visualization

Data quality

Business analysis

User acceptance testing

Digital-product implementation

Job description

Amgen is seeking a Quality Compliance Senior Manager to lead the Quality Intelligence Center (QuIC) and oversee integrated quality governance. You will set standards, triage signals, and drive action across R&D Quality, Global Development Operations, and stakeholders.

You will translate complex data into clear, governance-ready insights, ensure escalations are channeled to owners, and drive improvements in quality metrics, CAPAs, audits, and risk management.