Senior Manager Quality

LITEON Careers - U.S.; Plano (TX); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

401(k) with company matching

Health, dental, and vision insurance

Paid time off

30% travel requirement

Job summary

LITEON Careers - U.S. is seeking a qualified candidate for the role focusing on Quality Strategy and Leadership. The successful applicant will define and execute quality strategies in alignment with business objectives, ensuring compliance with industry standards and improving quality performance.

With a minimum of 12 years of experience in manufacturing quality and a strong leadership background, the role demands a team player who excels in problem-solving and stakeholder management. Benefits include health insurance and a 401(k) plan.

Qualifications

• 12–15+ years of experience in Quality within a manufacturing or electronics environment.
• 7–8+ years of leadership experience managing quality teams and cross-functional initiatives.
• Proven experience in customer-facing roles and managing customer audits and escalations.

Responsibilities

• Define and execute site and/or regional quality strategy aligned with LiTEON business objectives.
• Lead and mentor quality engineers, auditors, and inspectors to build a high-performing quality organization.
• Drive process capability improvement using Lean, Six Sigma, SPC, FMEA, and Control Plans.

Skills

ISO 9001

Six Sigma

Lean

FMEA

SPC

CAPA

Analytical skills

Problem-solving skills

Leadership

Stakeholder management

Education

Bachelor's degree in Engineering, Quality, or related field

Master's degree (preferred)

Job description

Quality Strategy and Leadership

• Define and execute site and/or regional quality strategy aligned with LiTEON business objectives.
• Lead and mentor quality engineers, auditors, and inspectors to build a high‑performing quality organization.
• Act as a key quality representative in executive, customer, and supplier engagements.

Quality Systems & Compliance

• Own and maintain Quality Management Systems (QMS) in compliance with ISO 9001 / IATF 16949 (automotive, if applicable), ISO 14001, ISO 45001.
• Lead internal and external audits; ensure timely closure of corrective action.
• Ensure compliance with global regulatory and customer quality standards.

Manufacturing & Process Quality

• Drive process capability improvement using Lean, Six Sigma, SPC, FMEA, and Control Plans.
• Oversee APQP, PPAP, and NPI quality readiness for new products and technology.
• Lead root cause analysis (8D, A3, Fishbone) for internal and customer quality issues.

Customer Quality

• Serve as escalation point for major customer quality concerns.
• Lead corrective and preventive actions to reduce escapes, complaints, and warranty issues.
• Monitor customer KPIs and drive continuous improvement in quality performance.
• Partner with Supplier Quality teams to improve supplier performance and risk mitigation.
• Lead supplier audits, qualification, and continuous improvement initiatives.
• Drive cost‑of‑poor‑quality (COPQ) reduction across the supply chain.
• Establish and track quality metrics (FPY, PPM, scrap, rework, COPQ). Use data‑driven insights to prioritize improvement initiatives.
• Foster a culture of quality excellence and zero‑defect mindset.

Qualifications and Requirements

• Bachelor’s degree in Engineering, Quality, or related field (Master’s preferred).
• 12–15+ years of experience in Quality within a manufacturing or electronics environment.
• 7–8+ years of leadership experience managing quality teams and cross‑functional initiatives.
• Strong experience with ISO 9001 and quality tools (SPC, FMEA, 8D, Six Sigma, CAPA).
• Experience in process and product audits.
• Proven experience in customer‑facing roles and managing customer audits and escalations.
• Demonstrated ability to lead continuous improvement and operational excellence initiatives.
• Strong analytical, problem‑solving, and decision‑making skills.
• Excellent communication and stakeholder management skills.
• IATF 16949:2016 certification strongly preferred.

Benefits

• 401(k) with company matching.
• Health, dental, and vision insurance.
• Paid time off.
• Travel requirement: 30% travel, subject to change based on business needs.