Senior Manager, Project Management

Capital One Group; Plano (TX); Hybrid; USD 162,000 - 184,000; Full time

Benefits offered by this job

Health benefits

Performance incentives

Hybrid work model

Job summary

Capital One is seeking a Senior Manager of Project Management in Plano, TX. You will lead cross-functional programs, design flexible plans, and govern projects to ensure on-time delivery while balancing scope and timelines.

The role offers hybrid work with on-site presence at the designated office, opportunities to partner with senior leaders, and a compensation package including incentives. Experience in PM leadership and relevant certifications are preferred.

Qualifications

• Bachelor’s degree required.
• 8+ years of project management experience.
• 2+ years of people management experience.
• MBA and relevant certifications preferred (PMP, Lean, Agile, Six Sigma).

Responsibilities

• Lead moderate to large complex projects and programs with strategic direction.
• Design and adapt project plans in a fast-paced environment to meet goals.
• Ensure project documentation and governance to manage risks and ensure on-time delivery.
• Use strong problem-solving and analytical skills to align execution with business intent.
• Serve as a strategic partner to customers and cross-functional teams to drive delivery.
• Build relationships and communicate effectively to align stakeholders at all levels.
• Implement clear frameworks to manage work within complex workstreams.
• Lead with a coaching mindset to mentor and grow a team of associates.

Skills

Project management

Leadership

Stakeholder management

Communication

Education

Bachelor's degree

MBA

Job description

Senior Manager, Project Management

Do you love driving end-to-end delivery and pioneering new ways of working? Do you enjoy creating structure out of ambiguity and solving complex business problems in a fast-paced, collaborative environment? At Capital One, you'll be part of a big group of makers, breakers, doers, and disruptors who love to solve real problems and meet real customer needs.

The Top of House Command Center (TOH CC) operates as the central hub for overseeing and optimizing all foundational functions within the Financial Services Technology division. This team is responsible for managing core technology operations, establishing robust governance frameworks, and executing comprehensive tech risk management strategies to protect the enterprise. Beyond risk and operational oversight, the TOH CC is deeply invested in the organizational health of FS Tech, actively driving labor strategy, leading internal communications, and cultivating a continuous growth mindset through dedicated learning, development, and associate engagement programs. TOH CC is looking for a collaborative, highly empathetic team member who actively listens to stakeholder needs, applies emotional intelligence to build trust and drives business decisions grounded in customer impact.

We are seeking a Senior Manager of Project Management who is passionate about masterfully managing cross-functional stakeholders and balancing project scope and timelines. In this exciting role, you will lead strategic, high-priority projects that drive meaningful business outcomes. From day one, you will own critical responsibilities and collaborate with passionate, forward-thinking peers to deliver exceptional results. This role offers the opportunity to partner with key leaders across the enterprise, push the boundaries of your leadership, and excel alongside the brightest talent in the industry to turn big ideas into reality.

What You’ll Do:

• Lead moderate to large complex projects and programs by providing strategic direction to teams, peers, and direct reports
• Design, develop, and adapt project plans in a fast-paced environment, revising requirements as needed to meet shifting goals
• Ensure comprehensive project documentation and governance to proactively manage risks and guarantee on-time delivery
• Leverage strong problem-solving and analytical skills to ensure project execution aligns with business intent
• Serve as a strategic and tactical thought partner to project customers and cross-functional teams to drive seamless delivery
• Build strong relationships and leverage outstanding communication skills to inform, align, and influence stakeholders at all levels across the company
• Quickly implement clear frameworks and organization to effectively manage work within complex workstreams
• Lead with a coaching mindset to mentor, develop, and grow a team of associates

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.

Basic Qualifications:

• Bachelor’s Degree or military experience
• At least 8 years of Project Management experience
• At least 2 years of people management experience

Preferred Qualifications:

• Master’s Degree in Business Administration (MBA)
• 9+ years of Project Management experience
• 3+ years of people management experience
• PMP, Lean, Agile or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Plano, TX: $161,500 - $184,300 for Sr Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.