Director, Project Management

ITSMF; San Francisco (CA); On-site; USD 225,000 - 257,000; Full time

Job summary

Capital One is seeking a Director of Project Management in San Francisco to lead and scale a high-performing PM team. The role requires proven program management excellence across multiple initiatives, strong cross-functional collaboration, and strategic influence with stakeholders to ensure timely delivery.

The ideal candidate brings extensive experience in program management, leadership, and analytics, with a track record of building teams, managing budgets, and delivering complex projects in

Qualifications

• Bachelor’s Degree required.
• ≥9 years of process, project, or program management experience.
• ≥7 years of people management experience.
• MBA preferred.
• PMP/Lean/Agile/Six Sigma certifications are a plus.

Responsibilities

• Demonstrates a proven track record of excellent program management in dynamic environments.
• Drive all phases of project management from feasibility to close out.
• Apply project management methodologies and maintain up-to-date documents.
• Lead cross-functional teams and partner with stakeholders for delivery.
• Influence teams to achieve goals within resource and time constraints.

Skills

People management

Program management

Strategic thinking

Communication

Negotiation

Education

Bachelor's Degree

MBA

Tools

PMP

Lean

Agile

Six Sigma

Job description

Director, Project Management

At Capital One, we’re building a leading information-based technology company. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.

Specific responsibilities related to project management include:

• Demonstrates a proven track record of excellent program management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment
• Driving all phases of project management to include feasibility, definition, planning, prioritization, implementation and close out of projects
• Effectively applying project management methodology and standards, and ensuring project documents are complete and up to date
• Displaying cross-functional teamwork, communication, negotiation and leading across all levels
• Partnering cross-functionally with key stakeholders to provide strategic and tactical thought partnership to effectively drive project delivery
• Working with cross functional teams and influencing others to work toward common goal, regardless of resource and time constraints
• Creating transparency and fostering relationships to adjacent teams

General Responsibilities:

• Proven ability to build a team strategy and effectively develop and lead a team of associates in pursuit of top performance
• Understanding of financial systems and technology processes
• Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment
• High degree of organizational skills and ability to manage multiple, competing priorities simultaneously; prioritizes based on impact and makes difficult tradeoffs to meet deadlines
• Effective communicator – ability to create clarity amongst diverse groups from team members to stakeholders
• Demonstrated analytical and quantitative skills – ability to establish metrics and utilize data to measure operational efficiency, team health, and partnership effectiveness
• Asks the tough questions and challenges the status quo

Basic Qualifications:

• Bachelor’s Degree
• At least 9 years of process, project, or program management experience
• At least 7 years of people management experience

Preferred Qualifications:

• Masters in Business Administration
• 10+ years of process, project, or program management experience
• 3+ years of operations experience
• 8+ years of people management experience
• 2+ years of learning & development experience
• PMP, Lean, Agile or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

San Francisco, CA: $224,800 - $256,500 for Director, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).