Senior Associate, Project Manager

ITSMF; McLean (VA); Hybrid; USD 97,000 - 110,000; Full time

Job summary

Capital One is seeking a Senior Associate, Project Manager to lead complex technical, analytical, and model projects across cross-functional teams. The role emphasizes structured engagement, strategic problem solving, and strong stakeholder collaboration to deliver impactful technology and process improvements.

The position is hybrid, with a focus on delivering on-time outcomes, transparent communication, and alignment with business goals across loss forecasting platforms.

Qualifications

• Bachelor’s degree or military experience.
• At least 2 years of Technical Project Management experience.
• At least 2 years of experience using Microsoft Office or G-Suite.
• 3+ years of Technical Project Management experience.
• Project Management Professional (PMP), Lean, Agile or Six Sigma certification.

Responsibilities

• Lead the planning, execution, and delivery of technical, analytical and model projects across cross-functional teams.
• Drive projects based on defined priorities; ensure scope and timelines; identify risks and issues and mitigate.
• Build structured engagement models with stakeholders to translate goals into actionable workstreams.
• Navigate whitespace areas with a strategic approach, identifying opportunities and driving direction.
• Collaborate with business and tech stakeholders to define project scope, goals and deliverables.
• Manage relationships with senior stakeholders to ensure alignment and transparency throughout project lifecycle.
• Communicate effectively to interact with key stakeholders and influence outcomes.
• Apply technical and business understanding to engage with development teams and align business goals with technical requirements.
• Partner with project customers to provide strategic and tactical thought partnership to drive delivery.
• Develop and maintain project artifacts to ensure proper governance.

Skills

Project management

Cross-functional collaboration

Stakeholder management

Communication skills

Agile methods

Education

Bachelor’s degree or military experience

Tools

Microsoft Office

G-Suite

Job description

Senior Associate, Project Manager

In our Always Audit Ready & Risk Management team, we provide horizontal risk, process and project support for our Consumer and Financial Risk Management organizations. We strive to develop horizontal strategies to optimize how we work in a well managed, risk focused, and always audit ready way for our customers.

We’re looking for a strategic, technically savvy Project Manager who thrives in fast‑paced environments and excels at driving complex initiatives with cross‑functional teams. If you’re someone who brings structure to ambiguity, collaborates confidently with senior stakeholders, and is passionate about driving impactful outcomes through technology and process, this role is for you.

General Responsibilities:

• Lead the planning, execution, and delivery of technical, analytical and model projects across cross‑functional teams
• Drive those projects based on defined priorities; ensure scope of deliverables and timelines are met; identify risks and issues and mitigate and / or escape as needed
• Build and apply structured engagement models – partnering closely with stakeholders to translate complex goals into clear, actionable workstreams that drive results
• Navigate ambiguous or undefined (“whitespace”) areas with a proactive and strategic approach, identifying opportunities and driving clarity and direction
• Collaborate with various stakeholders across our business and tech stakeholders to define project scope, goals, and deliverables
• Effectively manage relationships with senior stakeholders, ensuring alignment and transparency throughout project lifecycle
• Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes
• Apply technical and business understanding to engage meaningfully with development teams, ensuring alignment between business goals and technical requirements
• Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
• Develop and maintain project and process artifacts to ensure that the project is well managed and controlled
• Facilitate team ceremonies including daily sprint stand‑ups, sprint planning, grooming and retrospectives
• Apply project analytics agenda to drive change, including measuring KPIs and OKRs

The ideal candidate should:

• Enjoy working in a role that is fast‑paced, technical, and strategic in nature
• Have a proven ability to create and apply structure frameworks to drive cross‑functional engagement and results
• Comfortable operating in ambiguity; able to identify problems and opportunities in unstructured environments and create paths forwards
• Have technical familiarity or hands‑on exposure to cloud environments (e.g., AWS), multi‑region architectures, or disaster recovery frameworks
• Experience tracking and coordinating infrastructure migrations and/or software development lifecycles.
• Operate as a self‑starter and continuously develop project, process and technology skills
• Have a proven track record of project management, bringing the ability to quickly put structure in place to manage the work
• Be highly organized and able to manage multiple priorities in a dynamic environment
• Have strong problem solving and influencing skills
• Have great analytical skills that allow you to connect the dots across applications and teams
• Be digitally curious, with a drive to learn more about the business context and Tech platforms used across our Loss forecasting platforms
• Have excellent time management skills and are used to meeting/exceeding rigorous deadlines
• Have great communication (written & verbal) and collaboration skills
• Enjoy collaborating with various value streams and senior stakeholder
• Have excellent customer service/relationship management skills
• Not be afraid to bring new ideas to the table and challenge the status quo

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on‑site presence at your designated office location.

Basic Qualifications:

• Bachelor’s degree or military experience
• At least 2 years of experience using Microsoft Office or G‑Suite
• At least 2 years of Technical Project Management experience

Preferred Qualifications:

• 3+ years of Technical Project Management experience
• Project Management Professional (PMP), Lean, Agile or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $96,500 - $110,100 for Sr. Project Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug‑free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).