Manager, Project Management

Capital One National Association; Richmond (VA); On-site; USD 138,000 - 158,000; Full time

Job summary

Capital One in Richmond, VA is seeking a Manager of Project Management to lead end-to-end delivery, bring structure to ambiguity, and drive workforce improvements at scale. You will partner across Card Tech CoS and teams to deliver roadmaps, produce executive materials, and influence decisions at all levels.

The role requires strong communication, multitasking across projects, and an ability to balance strategy with tactical delivery in a fast-paced environment.

Qualifications

• 6+ years in Project Management, Process Management or Agile Delivery
• 3+ years in Human Resources
• 2+ years in stakeholder management
• 2+ years of enterprise business communications

Responsibilities

• Partner with Card Tech CoS and teams to deliver the roadmap and ensure on-time delivery
• Drive innovation in process and execution across the portfolio
• Create executive-ready presentations and materials
• Lead special projects autonomously with cross-functional teams
• Prioritize leaders with respect to people and workforce strategy
• Align operations with strategy; resolve blockers and communicate priorities
• Collaborate with all business units to align operations with objectives
• Influence across levels and organizations
• Build trusted relationships and act as a thought partner

Skills

Project Management

Agile Delivery

Written & Verbal Communication

stakeholder management

Relationship Building

Multitasking

Organizational Skills

Education

Bachelor’s Degree or military experience

Job description

Manager, Project Management

Do you love driving end-to-end delivery and pioneering new ways of working? Do you enjoy creating structure out of ambiguity and solving complex business problems in a fast-paced, collaborative environment? At Capital One, you'll be part of a big group of makers, breakers, doers, and disruptors who love to solve real problems and meet real customer needs.

We are seeking a Manager of Project Management who is passionate about solving workforce related problems, has an engaging executive presence, exceptionally strong written and verbal communication skills, expertise in relationship-building, and the ability to manage multiple projects and deadlines at once. Candidates should be excited about improving the daily lives and development of our engineers and help our leaders optimize our workforce at scale.

Responsibilities:

• Partners with Card Tech CoS and teams across Card Tech to deliver on the roadmap, owning and directing work across teams to ensure high quality, on time delivery
• Drives innovation in process and execution across our portfolio
• Creates executive-ready presentations and materials
• Leads special projects autonomously and through partnership with cross functional teams
• Prioritize and focus leaders, specifically as it relates to people and workforce strategy. Aid the CoS in strategic planning, uncovering critical efficiencies and preventing duplication of effort.
• Align with leadership’s vision to direct, track, and execute key goals. Resolve escalated blockers and clearly communicate priorities to elevate team performance and ensure accountability.
• Work closely with all business units and functions to align operations with strategy.
• Influence across all levels of the organization and across organizations.
• Develop relationships within direct and extended team members to be able to act as an informed and helpful sounding board and thought partner.

The Successful Candidate Will:

• Demonstrate strong communications proficiency, including across teams and organizations, and have experience utilizing oral and written communication skills along with presentation skills.
• Have the ability to multitask with simultaneous projects and tasks, while demonstrating urgency, prioritization, and ownership to drive issues to completion.
• Possess excellent organizational skills and the ability to be goal/execution-oriented
• Be able to react seamlessly to change in priorities and delivery focus
• Be self-motivated
• Be capable of balancing strategy and tactical delivery
• Execute a strategic approach to all things especially process and operations

Basic Qualifications:

• Bachelor’s Degree or military experience
• At least 6 years of Project Management, Process Management, or Agile Delivery experience
• At least 3 years of experience in Human Resources
• At least 2 years of experience in stakeholder management
• At least 2 years of experience preparing enterprise business communications

Preferred Qualifications:

• Master’s Degree in Business Administration (MBA)
• 7+ years of Project Management experience
• 4+ years of experience in people analytics consulting
• 1+ year of people management experience
• PMP, Lean, Agile or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $138,100 - $157,700 for Manager, Project ManagementMcLean, VA: $151,900 - $173,400 for Manager, Project ManagementRichmond, VA: $138,100 - $157,700 for Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

This role is expected to accept applications for a minimum of 5 business days.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail].

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).