Senior Manager, Project-Based Housing Programs

The People Concern; Los Angeles, Northern (CA, KY); Hybrid; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

403(b) Retirement plan

Job summary

The People Concern is seeking an Assistant Director of Project-based Housing in Los Angeles to oversee sites, staff, and clients in Los Angeles County. You will work with the Director to guide program operations, supervision, and compliance while coordinating with partners and funders.

This role requires a Masters in a mental health field, active licensure in California, and experience with complex cases and leadership.

Qualifications

• Masters’ degree in mental health field (Social Work, MFT, or Psychology).
• Active clinical License and good standing with California Board of Behavioral Sciences for over 2 years.
• Extensive experience working with individuals with severe and persistent mental illness and co-occurring disorders.
• At least 2 years of management/supervisory experience preferred.
• Able to work in a high tolerance Harm Reduction model with Members who have multiple barriers.
• Extensive knowledge of local and federal government benefits and entitlements.
• Highly detail oriented with excellent time management, organizational, written, verbal, and cross-cultural communication skills.
• Computer literate; able to effectively use computerized database for client file management, with basic skills in Microsoft Word, Outlook, and Excel programs.
• Strong interpersonal, collaboration, and team building skills.
• Ability to work as part of a multidisciplinary team.
• Passion for working with the population served.

Responsibilities

• Develop effective, trusting relationships with clients using a client-centered approach that includes motivational interviewing and harm reduction.
• Provide clinical consultation to staff working with complex clinical situations and suggest appropriate clinical interventions.
• Daily coordination and oversight of program operations and program activities.
• Provide clinical supervision to staff working towards licensure.
• Provide leadership to staff to ensure integration of client care with Property Management and Developer for all Project-based Housing sites.
• Work with Brilliant Corners, HACLA, and LACDA to address policy or client related advocacy.
• Develop awareness of funder expectations and respond to funders with appropriate communication and coordination of services.
• Assist Program Management staff in recruitment, selection, training, supervision, and evaluation of direct service staff.
• In partnership with the Director of Project-based Housing, provide leadership and supervision to housing department Project-based Housing Program Managers.
• Ensure that data is being entered into the DHS database (CHAMP) and LAHSA database (HMIS) in a timely manner. Ensure data accuracy for reporting requirements’ outcomes.
• Monitor that staff are providing appropriate level of service and that progress notes are being completed in a timely manner.
• Organize documentation for housing applications (HACoLA, HACLA and Brilliant Corners).
• Ensure intake and psychosocial assessment are completed for all referrals within timeline listed in DHS ICMS work order.
• Monitor that goal plans are being updated quarterly.
• Participate in and support leadership of case conference, staff meetings, trainings, and retreats.
• Maintain client confidentiality at all times and ensure to follow agency, state and HIPAA laws.
• Provide direct support with client crisis intervention including writing 51/50 applications, when appropriate.
• Follow up on client grievances working towards appropriate resolution for clients and staff.
• Attend Quality Assurance meetings.
• Provide death and dying debriefing with staff, when directed.
• Ensure adherence to policies and procedures.

Skills

Interpersonal skills

Time management

Written and verbal communication

Cross-cultural communication

Leadership

Team building

Harm reduction approach

Education

Masters degree in mental health field

Tools

Microsoft Word

Outlook

Excel

Job description

The People Concern is seeking an Assistant Director of Project-based Housing in Los Angeles to oversee sites, staff, and clients in Los Angeles County. You will work with the Director to guide program operations, supervision, and compliance while coordinating with partners and funders.

This role requires a Masters in a mental health field, active licensure in California, and experience with complex cases and leadership.