Senior Manager, Program Management (Workplace Hospitality)

Walmart; Bentonville (AR); On-site; USD 80,000 - 155,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Company-paid life insurance

Paid time off

Education benefits (Live Better U)

Job summary

Walmart is seeking a Senior Manager, Program Management to lead execution of multiple initiatives, mentor associates, and align work with strategic goals. You will partner with senior leaders, drive continuous improvement, and oversee cross-functional teams to deliver measurable results across the Workplace Hospitality portfolio.

The role emphasizes data-driven decision making, risk assessment, and clear communication with stakeholders to support Walmart’s mission and long-term objectives.

Qualifications

• 2 years’ experience leading cross-functional teams.
• 3 years’ experience using intermediate functionality of Microsoft Office.
• Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.

Responsibilities

• Lead execution of multiple business plans by identifying needs, setting priorities, and removing obstacles to achieve performance goals.
• Supervise and develop associates through mentoring, coaching, and performance management.
• Partner with senior leaders to define goals, assess risks, and communicate program requirements to stakeholders and executive leadership.
• Drive continuous improvement by evaluating processes, conducting gap analyses, and implementing best practice solutions.
• Analyze program performance using key metrics, recommend adjustments, and collaborate cross-functionally to enhance service and product capabilities.

Skills

Program management

Leadership

Mentoring

Data analysis

Communication

Process improvement

Education

Bachelor's degree in Business or related field

4+ years project management/operations experience

Tools

Microsoft Office

Job description

Position Summary

What you’ll do...Role summary: The Senior Manager, Program Management leads the execution of multiple business initiatives by developing strategic plans, removing obstacles, and ensuring alignment with organizational goals. This role oversees cross-functional teams, drives process improvements, and monitors performance metrics to achieve operational excellence. The position requires strong leadership in mentoring associates, fostering collaboration, and maintaining compliance with company policies. By partnering with senior leaders, the Senior Manager facilitates informed decision-making and continuous improvement to deliver impactful results that support Walmart’s mission and long-term business objectives.

About the team

The Workplace Hospitality team delivers exceptional experiences by maintaining spaces and services that support meaningful connections aligned with Walmart’s culture. The Senior Manager leads a dedicated team to ensure space readiness and smooth workplace activations across key campus locations. Collaborating with cross-functional partners, the team combines operational excellence and leadership to enhance collaboration. Focused on high-quality execution and continuous improvement, the team supports a productive workplace that drives efficiency, strong communication, and informed decision-making to foster a positive and engaging environment for all associates.

What you’ll do

• Lead execution of multiple business plans by identifying needs, setting priorities, and removing obstacles to achieve performance goals.
• Supervise and develop associates through mentoring, coaching, and performance management to build a collaborative team environment.
• Partner with senior leaders to define goals, assess risks, and communicate program requirements to stakeholders and executive leadership.
• Drive continuous improvement by evaluating processes, conducting gap analyses, and implementing best practice solutions aligned with company strategy.
• Analyze program performance using key metrics, recommend adjustments, and collaborate cross-functionally to enhance service and product capabilities.

What you’ll bring

• Proven expertise in program management with the ability to drive multiple business plans and projects to successful completion.
• Strong leadership skills in supervising, mentoring, and developing cross-functional teams to achieve performance goals.
• Excellent decision-making capabilities supported by data analysis, risk assessment, and contingency planning.
• Effective communication skills to engage stakeholders, senior leaders, and team members with clarity and influence.
• Experience in process improvement, including gap analysis, implementation of best practices, and alignment with organizational strategy.
• Commitment to upholding ethics, integrity, and company values while fostering a high-performing, collaborative work environment.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For Information About Benefits And Eligibility, See One.Walmart.

Salary and Compensation

The annual salary range for this position is $80,000.00 - $155,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:

• Stock

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• 2 years’ experience leading cross-functional teams.
• 3 years’ experience using intermediate functionality of Microsoft Office.
• Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.
• Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Managing a budget, profit and loss statement, or relate financial process, Master’s degree in Business Administration or related field like (not limited to) project management, compliance, operations management, or related area, Project Management Certification

Primary Location

703 Associate Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.