Senior Manager, Professional Services Delivery

BlackLine; Northern (KY); Hybrid; USD 98,000 - 123,000; Full time

Benefits offered by this job

Incentive programs

Comprehensive benefits

Job summary

BlackLine is seeking a Manager, Professional Services to lead a team delivering successful BlackLine implementations. You will manage timelines, escalations and provide expert guidance to customers and partners.

The role requires strong communication, customer management and a hands-on leadership style in a fast-paced environment. You will report to the Director of Professional Services and collaborate across global teams.

Qualifications

• Bachelor’s degree in Business, Technology or related field.
• Strong communication and customer management skills.
• Experience leading software implementation projects.

Responsibilities

• Lead a high-performing team of consultants to achieve utilization and revenue targets.
• Oversee multiple concurrent BlackLine implementation projects.
• Serve as the primary point of contact for customers and partners.
• Develop and retain top talent within the team.
• Collaborate with product, sales and customer success teams to align goals.

Skills

Communication

Project management

Client relationship

Self-starter

Leadership

Consulting experience

Education

Bachelor's degree

Tools

Microsoft Office

Job description

BlackLine is seeking a Manager, Professional Services to lead a team delivering successful BlackLine implementations. You will manage timelines, escalations and provide expert guidance to customers and partners.

The role requires strong communication, customer management and a hands-on leadership style in a fast-paced environment. You will report to the Director of Professional Services and collaborate across global teams.