Senior Manager, Product Research — Hybrid & Equity

Etsy, Inc.

New York (NY)

Hybride

USD 206 000 - 278 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Equity package
Annual bonus
Competitive benefits

Résumé du poste

Etsy, the global marketplace for unique goods, is seeking a Senior Manager, Product Research in New York. You will lead a team of qualitative and quantitative researchers, shaping product direction across buyer and seller experiences and collaborating with product, design, analytics, and engineering.

The role emphasizes mentoring, building a high‑bar research practice, applying AI responsibly, managing stakeholder relationships, and contributing to Etsy's strategy.

Qualifications

  • 7+ years of experience in applied product research.
  • 3+ years previous management experience, developing and motivating a high‑performing research team.
  • Strong quantitative research skills including survey sampling, questionnaire design, and data analysis.
  • Track record of influencing decision‑making at a senior level with action‑oriented research.
  • Balance rigor and speed-to-learning, guiding research plans and methodologies.
  • Natural connector who builds trust and collaborates across functions and levels.
  • Growth mindset and curiosity, with a habit of continuous learning.
  • Experience in e-commerce, B2C, or dual‑sided marketplaces is a plus.

Responsabilités

  • Lead a team of 3+ product researchers, mentoring them on methods, stakeholder mgmt, and career development.
  • Define and manage a research portfolio shaping long and short‑term strategy.
  • Develop and maintain relationships with senior stakeholders across Product, Analytics, Engineering and Design.
  • Apply innovative research techniques and integrate AI into workflows responsibly.
  • Run your own research projects and model strong research practice for the team.
  • Collaborate with other managers to strengthen the broader team and knowledge sharing.
  • Recruit and hire outstanding researchers and onboard them effectively.
  • Contribute to the Research team’s overall strategy and focus areas.

Connaissances

Applied product research
Management
Quantitative research
Stakeholder management
Cross-functional collaboration
Research methodology
Mentoring
AI in research workflows
Growth mindset

Description du poste

Etsy, the global marketplace for unique goods, is seeking a Senior Manager, Product Research in New York. You will lead a team of qualitative and quantitative researchers, shaping product direction across buyer and seller experiences and collaborating with product, design, analytics, and engineering.

The role emphasizes mentoring, building a high‑bar research practice, applying AI responsibly, managing stakeholder relationships, and contributing to Etsy's strategy.

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