Senior Manager, Product Manager

Vanguard; Malvern (Chester County); Hybrid; USD 140,000 - 240,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Vanguard seeks a Senior Manager, Product Manager to lead a team delivering digital wealth management products and experiences for clients, advisors, and crews. You will set vision, roadmaps, and priorities, partnering across product, technology, UX, and operations to drive measurable outcomes.

You will coach product teams, manage performance, and balance transformational work with ongoing optimization of existing capabilities, including client servicing and reporting workflows.

Qualifications

• Minimum of eight years related work experience, with at least three years innovation strategy and execution experience.
• Undergraduate degree or equivalent combination of training and experience.
• Graduate degree preferred.
• Demonstrated experience solving complex business, operational, or product challenges.
• Experience leading initiatives from strategy through implementation and measurable outcomes.
• Strong stakeholder-management and cross-functional leadership skills.
• Demonstrated ability to influence decisions and drive alignment across organizations.
• Strong strategic thinking, prioritization, execution, and decision-making capabilities.
• Experience balancing delivery of new capabilities while supporting existing products and services.

Responsibilities

• Hire, evaluate, and supervise crew.
• Provide guidance and coaching to support crew development.
• Establish performance expectations and review performance.
• Oversee digital product management for multiple products.
• Lead planning, development, and ongoing management of digital products.
• Establish product vision, strategy, roadmaps, and priorities.
• Partner with cross-functional stakeholders to drive strategic initiatives.
• Translate business needs into product requirements and plans.
• Balance innovation with operation and optimization of existing products.
• Drive alignment across stakeholders in complex environments.
• Use qualitative and quantitative insights to inform decisions.
• Coach product teams on PM best practices and stakeholder management.
• Support digital capabilities related to wealth management operations and client servicing.
• Participate in and influence business planning and funding discussions.
• Participate in special projects and other duties.

Skills

Leadership

Stakeholder management

Strategic thinking

Analytical thinking

Decision making

People coaching

Product management

Education

Bachelor's degree

Graduate degree

Job description

Position Overview: The Senior Manager, Product Manager leads a team of product professionals while serving as a hands-on product leader, partnering across business, technology, engineering, and UX teams to deliver outcomes that improve client and crew experiences. The selected individual will lead a team responsible for the strategic vision, roadmap, development, and ongoing management of digital products supporting Vanguard's wealth management business. This role oversees product capabilities that enable client servicing, advisor and relationship-manager workflows, reporting, householding, teaming, and wealth-management operating models across self-directed and advice experiences.

Core Responsibilities:

• Hire, evaluate, and supervise crew. Provide guidance and coaching to support crew development.
• Establish performance expectations, review performance, and make informed compensation decisions in accordance with Human Resources policies and procedures.
• Oversee digital product management activities for multiple digital products or a strategic product portfolio with cross-divisional impact.
• Lead the planning, development, implementation, and ongoing management of digital products and capabilities supporting Vanguard's wealth management business.
• Establish product vision, strategy, roadmaps, and priorities aligned to business objectives and client needs.
• Partner with cross-functional stakeholders across product, business, technology, engineering, UX, and operations to drive strategic initiatives and achieve desired outcomes.
• Solve complex business and product challenges by applying strong analytical, problem-solving, and decision-making skills.
• Translate business needs into product requirements, implementation plans, and measurable outcomes.
• Balance innovation and transformation initiatives with the operation, optimization, and continuous improvement of existing products and capabilities.
• Drive alignment across stakeholders and influences decisions in complex organizational environments.
• Use qualitative and quantitative insights to improve client and crew experiences and inform product decisions.
• Coach product teams on product management best practices, execution, prioritization, and stakeholder management.
• Support digital capabilities related to wealth management operations, client servicing, reporting, advisor coverage, householding, and teaming experiences.
• Participate in and influences business planning, portfolio prioritization, funding discussions, and strategic decision-making.
• Participate in special projects and performs other duties as assigned.

Qualifications:

Minimum Qualifications:

• Minimum of eight years related work experience, with at least three years innovation strategy and execution experience. Supervisory experience preferred.
• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
• Demonstrated experience solving complex business, operational, or product challenges.
• Experience leading initiatives from strategy through implementation and measurable outcomes.
• Strong stakeholder-management and cross-functional leadership skills.
• Demonstrated ability to influence decisions and drive alignment across organizations.
• Strong strategic thinking, prioritization, execution, and decision-making capabilities.
• Experience balancing delivery of new capabilities while supporting existing products and services.

Preferred Qualifications:

• Supervisory or people-leadership experience.
• Experience in digital product management within financial services, wealth management, or related industries.
• Knowledge of wealth management operating models, advisor experiences, or client-servicing processes.
• Experience leading cross-functional teams in complex, matrixed environments.
• Graduate degree.
• CFP or CFA designation.

What Will Make You Successful:

• Strong problem-solving skills and the ability to navigate complex business challenges.
• End-to-end ownership of products, programs, or strategic initiatives through execution and outcome measurement.
• Ability to balance transformational work with operational excellence.
• Strong leadership presence and the ability to coach, develop, and influence others.
• Organizational savvy and the ability to build alignment across diverse stakeholder groups.
• A focus on delivering measurable business and client outcomes.
• Curiosity, learning agility, and comfort operating within evolving organizational structures.
• Ability to lead as a player-coach by combining people leadership with hands-on product leadership responsibilities.

Additional Information:

• Hybrid work arrangement.
• Dallas is the preferred location.
• Pennsylvania and North Carolina will also be considered.
• Candidates located outside of Dallas should expect quarterly travel to Dallas, with additional travel as business needs require.
• Visa sponsorship is not available for this position.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship