Senior Manager, Product Manager

The Vanguard Group; Malvern (Chester County); Hybrid; USD 140,000 - 210,000; Full time

Job summary

The Vanguard Group is seeking a Senior Manager, Product Manager to lead a team of product professionals and partner across business, technology, engineering, and UX to deliver outcomes that enhance client and crew experiences. This role drives the strategic vision, roadmap, development, and ongoing management of digital products supporting Vanguard's wealth management business.

Responsibilities include guiding product capabilities for client servicing, advisor workflows, reporting, and operating

Qualifications

• Eight years of related work experience with at least three years in innovation strategy and execution.
• Undergraduate degree or equivalent; graduate degree preferred.
• Strong stakeholder-management and cross-functional leadership skills.
• Experience balancing delivery of new capabilities with supporting existing products and services.
• CFP or CFA designation is a plus.

Responsibilities

• Hire, evaluate, and supervise crew; provide guidance and coaching.
• Lead planning, development, and management of digital products for Vanguard's wealth management business.
• Establish product vision, strategy, roadmaps, and priorities aligned to business objectives.
• Partner with cross-functional stakeholders across product, business, technology, UX, and operations to drive initiatives.
• Translate business needs into product requirements and plans; measure outcomes.
• Coach product teams on best practices, execution, and stakeholder management.
• Support digital capabilities related to wealth management operations and client servicing.

Skills

Strategic thinking

Cross-functional leadership

Stakeholder management

Product management

Education

Bachelor's degree or equivalent

Graduate degree preferred

Job description

Position Overview

The Senior Manager, Product Manager leads a team of product professionals while serving as a hands-on product leader, partnering across business, technology, engineering, and UX teams to deliver outcomes that improve client and crew experiences. The selected individual will lead a team responsible for the strategic vision, roadmap, development, and ongoing management of digital products supporting Vanguard's wealth management business. This role oversees product capabilities that enable client servicing, advisor and relationship-manager workflows, reporting, householding, teaming, and wealth-management operating models across self-directed and advice experiences.

Core Responsibilities

Hire, evaluate, and supervise crew. Provide guidance and coaching to support crew development. Establish performance expectations, review performance, and make informed compensation decisions in accordance with Human Resources policies and procedures. Oversee digital product management activities for multiple digital products or a strategic product portfolio with cross-divisional impact. Lead the planning, development, implementation, and ongoing management of digital products and capabilities supporting Vanguard's wealth management business. Establish product vision, strategy, roadmaps, and priorities aligned to business objectives and client needs. Partner with cross-functional stakeholders across product, business, technology, engineering, UX, and operations to drive strategic initiatives and achieve desired outcomes. Solve complex business and product challenges by applying strong analytical, problem-solving, and decision-making skills. Translate business needs into product requirements, implementation plans, and measurable outcomes. Balance innovation and transformation initiatives with the operation, optimization, and continuous improvement of existing products and capabilities. Drive alignment across stakeholders and influences decisions in complex organizational environments. Use qualitative and quantitative insights to improve client and crew experiences and inform product decisions. Coach product teams on product management best practices, execution, prioritization, and stakeholder management. Support digital capabilities related to wealth management operations, client servicing, reporting, advisor coverage, householding, and teaming experiences. Participate in and influences business planning, portfolio prioritization, funding discussions, and strategic decision-making. Participate in special projects and performs other duties as assigned.

Qualifications

Minimum Qualifications

Minimum of eight years related work experience, with at least three years innovation strategy and execution experience. Supervisory experience preferred. Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred. Demonstrated experience solving complex business, operational, or product challenges. Experience leading initiatives from strategy through implementation and measurable outcomes. Strong stakeholder-management and cross-functional leadership skills. Demonstrated ability to influence decisions and drive alignment across organizations. Strong strategic thinking, prioritization, execution, and decision-making capabilities. Experience balancing delivery of new capabilities while supporting existing products and services.

Preferred Qualifications

Supervisory or people-leadership experience. Experience in digital product management within financial services, wealth management, or related industries. Knowledge of wealth management operating models, advisor experiences, or client-servicing processes. Experience leading cross-functional teams in complex, matrixed environments. Graduate degree. CFP or CFA designation.

What Will Make You Successful

Successful candidates will demonstrate: Strong problem-solving skills and the ability to navigate complex business challenges. End-to-end ownership of products, programs, or strategic initiatives through execution and outcome measurement. Ability to balance transformational work with operational excellence. Strong leadership presence and the ability to coach, develop, and influence others. Organizational savvy and the ability to build alignment across diverse stakeholder groups. A focus on delivering measurable business and client outcomes. Curiosity, learning agility, and comfort operating within evolving organizational structures. Ability to lead as a player-coach by combining people leadership with hands-on product leadership responsibilities.

Additional Information

Hybrid work arrangement. Dallas is the preferred location. Pennsylvania and North Carolina will also be considered. Candidates located outside of Dallas should expect quarterly travel to Dallas, with additional travel as business needs require. Visa sponsorship is not available for this position. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience. Vanguard, one of the world's leading investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests.