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Samsung Electronics is seeking a Senior Manager for Product Management of Samsung Wallet in Plano, TX. This role involves defining and enhancing digital wallet solutions, requiring analytical skills and extensive experience in consumer technology. The ideal candidate will lead cross-functional teams and shape the go-to-market strategy in the US, driving user engagement and feature growth.
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Position Summary
Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.Role and Responsibilities
The Experience Product (services) Management team is organized under the Senior Vice President of MX Product Management. This team is tasked with developing and executing the go-to-market strategy for Samsung Wallet in the US market. This includes service planning, value proposition definition, situation analysis, creating business cases, driving go-to-market plans, service product marketing, and leading cross-functional teams to execute those plans.
The Senior Manager, Product Management of Samsung Wallet is responsible for defining, developing, and optimizing digital wallet solutions for Samsung’s Wallet apps & services. This position will oversee the product lifecycle, from strategy to execution, ensuring the app enhances user experience, integrates with Samsung devices (smartwatches, smartphones), and aligns with digital wallet trends in the US market.
This position requires a blend of analytical skills, strategic thinking, and organizational influence. Key success factors in this role include strong project management skills, attention to detail, statistics/finance acumen, enthusiasm, a self-starter attitude, practicality, agility, collaboration and communication. Our business is evolving—we are looking for a creative and dynamic individual to bring a fresh approach to help drive the business.
The Senior Manager, Product Management of Samsung Wallet will report to the Director of Experience Product Management. This position will have significant interaction and work collaboratively with the business planning, operations, marketing, retail, finance, legal, product development, customer support, HR teams, and frequently interact with Senior Leaders within and outside the organization.
Role & Responsibilities
Align the vision from Suwon’s Samsung Wallet team and define the launch and deployment plan for Samsung Wallet in the US market, focusing on user engagement, feature usages growth, monetization, and partner activation/integration, in the full GTM planning
Identify and prioritize new and improved functionalities (i.e., OOBE, Feature usability, Consumer Experience Journey, AI-driven insights)
Own the GTM planning process by building strategy and prioritization to coordinate with marketing activities
Partner with marketing, account teams, other subsidiaries across the US, Suwon Wallet team, and other partners to enhance app capabilities and services accuracy
Analyze user behavior, market trends, and feedback (VOC) to optimize app & services
Ensure features comply with financial regulations and integrate with external platforms
Minimum Qualifications
Bachelor's degree in Computer Science, Engineering, Business, App & Service Management and 8+ years of relevant experience
Previous work experience in consumer technology sectors/products, and digital wallet, digital payments plus agile & cross-functional leadership
Proven experience working with design, engineering, data analytics, and product development
Experience with API integration and third-party Wallet services & technology solution partners (or other services integration experience)
Analytical & problem-solving skills: ability to interpret user data & A/B testing results, and market trends to drive product decisions
Preferred Qualifications
10+ years of experience managing mobile apps, digital wallet platforms or other services (app management with merchandising)
Skills and Qualifications
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Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.
Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at ( https://news.samsung.com/global/ ).