Senior Manager, Process Optimization & Transformation

Metropolitan Transportation Authority; New York (NY); Hybrid; USD 100,000 - 140,000; Full time

Job summary

The Metropolitan Transportation Authority is seeking a Senior Manager, Process Optimization in New York, NY. This role involves assessing and optimizing business processes across MTA, driving transformational programs, and ensuring alignment with strategic objectives. The successful candidate will have a Bachelor's degree, significant experience in process management, and strong analytical skills. The role requires leadership abilities to inspire teams and influence organizational change, with opportunities for teleworking available.

Qualifications

• Proficient in leading and influencing clients on transformation strategies.
• Strong analytical and quantitative skills with experience in business case development.
• Excellent interpersonal and presentation skills essential for collaboration.

Responsibilities

• Assess current business processes and develop future strategies.
• Lead the design, modelling, and implementation of optimized business processes.
• Collaborate across business groups to establish effective procedures.

Skills

Business process mapping

Process optimisation

Analytical skills

Problem-solving skills

Time management

Data analysis

Communication skills

Leadership skills

Education

Bachelor's degree in Business Administration or related field

7+ years of relevant experience

Tools

Microsoft Office Suite

Process optimization tools

Job description

The Metropolitan Transportation Authority is seeking a Senior Manager, Process Optimization in New York, NY. This role involves assessing and optimizing business processes across MTA, driving transformational programs, and ensuring alignment with strategic objectives. The successful candidate will have a Bachelor's degree, significant experience in process management, and strong analytical skills. The role requires leadership abilities to inspire teams and influence organizational change, with opportunities for teleworking available.