Senior Manager Pricing

Socket.dev; New York (NY); On-site; USD 96,000 - 155,000; Full time

Benefits offered by this job

On-site work

Job summary

MSG is seeking an experienced pricing strategy leader to develop and execute pricing strategies across Sphere Experience shows and other offerings. You will partner with Finance, Ticketing, Sales, Marketing, and Data & Analytics to drive revenue growth, optimize ticket pricing, and provide actionable recommendations to leadership.

The role requires strong analytical ability, 5+ years in pricing or related analytics, and experience with pricing tools and data visualization.

Qualifications

• Minimum of 5 years of relevant experience in pricing strategy, revenue optimization, or related analytical roles.
• Strong experience developing and executing pricing strategies in a high-volume, demand-driven environment.
• Experience with Ticketmaster operations and applications (Archtics, Host, TM One) preferred.
• Experience with pricing and revenue management platforms such as IdeaS, Rainmaker, Duetto, QCue, Luxe Pricing, or similar tools preferred.
• Experience with data visualization and analytics tools such as Tableau preferred.
• Strong analytical skills with the ability to interpret complex data and translate insights into actionable pricing recommendations.
• Excellent communication and relationship-building skills with the ability to influence cross-functional partners.

Responsibilities

• Develop and execute dynamic pricing strategies based on demand patterns, customer behavior, market conditions, and competitive insights to maximize revenue performance.
• Establish pricing frameworks and segmentation strategies across customer types, including group, individual, and other ticketing segments.
• Analyze sales trends, booking patterns, customer behavior, and market data to make data-driven pricing recommendations.
• Partner with Data Science to develop and enhance pricing models, forecasting tools, and analytical approaches that inform pricing decisions.
• Monitor pricing performance and recommend adjustments based on demand shifts, market trends, and business objectives.
• Conduct competitive benchmarking and market analysis to evaluate pricing effectiveness and maintain optimal market positioning.
• Partner with Ticketing Operations and Box Office teams to implement pricing strategies accurately and efficiently across ticketing platforms.
• Collaborate with Sales, Marketing, Finance, Operations, and other stakeholders to align pricing strategies with commercial objectives and business needs.
• Evaluate pricing effectiveness across events and campaigns, providing insights and recommendations to improve future pricing strategies.
• Utilize pricing and revenue management tools to support pricing decisions, reporting, and performance analysis.
• Develop and present pricing performance reports, insights, and recommendations to leadership and key stakeholders.
• Identify opportunities to improve pricing processes, tools, and methodologies to enhance revenue outcomes.

Skills

Pricing strategy

Revenue optimization

Data analysis

Cross-functional collaboration

Communication

Microsoft Excel

Tableau

Tools

IdeaS

Rainmaker

Duetto

QCue

Luxe Pricing

Tableau

Job description

Who are we hiring?

We are seeking an experienced pricing strategy leader responsible for developing and executing pricing strategies that maximize revenue performance across Sphere Experience shows and other entertainment offerings as needed. This role will leverage demand analysis, customer insights, market intelligence, and competitive positioning to establish pricing frameworks, optimize ticket pricing, and drive revenue growth. The position will partner closely with Finance, Ticketing, Sales, Marketing, and Data & Analytics to develop pricing strategies, evaluate performance, and deliver actionable recommendations that support business objectives.

What will you do?

• Develop and execute dynamic pricing strategies based on demand patterns, customer behavior, market conditions, and competitive insights to maximize revenue performance.
• Establish pricing frameworks and segmentation strategies across customer types, including group, individual, and other ticketing segments.
• Analyze sales trends, booking patterns, customer behavior, and market data to make data-driven pricing recommendations.
• Partner with Data Science to develop and enhance pricing models, forecasting tools, and analytical approaches that inform pricing decisions.
• Monitor pricing performance and recommend adjustments based on demand shifts, market trends, and business objectives.
• Conduct competitive benchmarking and market analysis to evaluate pricing effectiveness and maintain optimal market positioning.
• Partner with Ticketing Operations and Box Office teams to implement pricing strategies accurately and efficiently across ticketing platforms.
• Collaborate with Sales, Marketing, Finance, Operations, and other stakeholders to align pricing strategies with commercial objectives and business needs.
• Evaluate pricing effectiveness across events and campaigns, providing insights and recommendations to improve future pricing strategies.
• Utilize pricing and revenue management tools to support pricing decisions, reporting, and performance analysis.
• Develop and present pricing performance reports, insights, and recommendations to leadership and key stakeholders.
• Identify opportunities to improve pricing processes, tools, and methodologies to enhance revenue outcomes.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.
• Other duties as assigned.

What do you need to succeed?

• Minimum of 5 years of relevant experience in pricing strategy, revenue optimization, or related analytical roles within sports, entertainment, venues, hospitality, travel, or similar industries.
• Strong experience developing and executing pricing strategies in a high-volume, demand-driven environment.
• Experience with Ticketmaster operations and applications (Archtics, Host, TM One) preferred.
• Experience with pricing and revenue management platforms such as IdeaS, Rainmaker, Duetto, QCue, Luxe Pricing, or similar tools preferred.
• Experience with data visualization and analytics tools such as Tableau preferred.
• Strong analytical skills with the ability to interpret complex data and translate insights into actionable pricing recommendations.
• Excellent communication and relationship-building skills with the ability to influence cross-functional partners.
• Advanced proficiency with Microsoft Office Suite, particularly Excel, PowerPoint, and analytical reporting tools.
• Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities and deadlines.

#LI-Onsite

Pay Range
$96,000 — $155,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.