Senior Manager, Patient Access & Revenue Operations

Socket.dev; Miami (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Sr. Manager, Patient Access to work at our main campus.

As Senior Manager, you will provide operational and financial leadership for front end revenue cycle functions across multiple hospital and provider-based clinics. The role emphasizes staffing, KPI achievement, budgeting, and process improvement.

Qualifications

• Bachelor’s degree in relevant field.
• Minimum 5 years of relevant experience.

Responsibilities

• Recruits, supervises, trains, and disciplines staff, and prepares performance reports.
• Ensures adequate staffing is maintained on a 24-hour basis.
• Plans, organizes, and controls daily patient access operations to ensure department goals are met to include the timely and accurate registration of patients, financial counseling, care coordination, and proper payment collection.
• Implements key business initiatives seamlessly across all critical areas and meets or exceeds established KPI’s (i.e. patient satisfaction, co-pay, previous balance, registration processing time, denials, etc.).
• Establishes short and long-term goals to execute problem identification, data gathering, and implementation of strategic actions.
• Provides patient access reports to department faculty, administrators, and staff, and partners to proactively identify and correct patient access barriers.
• Develops, reviews and updates departmental policies and procedures.
• Makes recommendations for improvement of work methods and technology to increase productivity and streamline operations including long-range strategy which achieves its mission and makes consistent and timely progress.
• Develops and implements the department’s annual budget.
• Identifies opportunities and makes recommendations for cost reduction.
• Maintains current knowledge of rules and regulations and educates staff on any variations.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
• Ensures employees are trained on controls within the function and on University policy and procedures.

Education

Bachelor’s degree in relevant field

Job description

The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Sr. Manager, Patient Access to work at our main campus.

As Senior Manager, you will provide operational and financial leadership for front end revenue cycle functions across multiple hospital and provider-based clinics. The role emphasizes staffing, KPI achievement, budgeting, and process improvement.