Senior Manager, P&C BPS & AI Transformation

DXC Technology Company; Girlstown USA (TX); On-site; USD 200,000 - 320,000; Full time

Job summary

DXC Technology is seeking a Senior Manager for Property & Casualty Business Process Services to lead a global outsourced P&C portfolio. You will shape strategy, drive growth, and partner with insurers to deliver measurable value.

You will manage large, multi-geography teams, own P&L, and drive modernization through automation and AI, while building executive relationships with US-based P&C carriers.

Qualifications

• 15+ years of experience across insurance operations, BPS/BPO or managed services.
• Significant Property & Casualty insurance experience.
• Proven track record of running large-scale outsourced insurance operations.
• Experience leading organizations across multiple geographies (150+ employees).
• Direct financial and P&L accountability, revenue, profitability and margin management.

Responsibilities

• Lead a large-scale P&C insurance BPS portfolio across onshore, nearshore and offshore delivery locations.
• Drive operational excellence, service quality, productivity and workforce effectiveness.
• Build and develop high-performing delivery and account leadership teams.
• Own significant business and financial performance responsibilities: revenue, profitability, budgets, margins.
• Drive portfolio growth, renewals and new business opportunities; partner with sales on pursuits.
• Build trusted relationships with senior executives at major US P&C carriers.
• Lead executive governance and strategic business reviews; transform discussions.
• Drive modernization through process optimization, automation and AI.
• Position DXC as a strategic partner delivering measurable value to clients.

Skills

P&C Insurance Experience

Executive Leadership

BPS/BPO Expertise

Strategic Growth

Automation & AI

Job description

DXC Technology is seeking a Senior Manager for Property & Casualty Business Process Services to lead a global outsourced P&C portfolio. You will shape strategy, drive growth, and partner with insurers to deliver measurable value.

You will manage large, multi-geography teams, own P&L, and drive modernization through automation and AI, while building executive relationships with US-based P&C carriers.