Senior Manager, Operations Project Management

Turo Inc.; United States; Hybrid; USD 130,000 - 160,000; Full time

Benefits offered by this job

Equity and benefits

Learning & Development stipend

Host matching program

Travel credit

Cell phone & internet stipend

Paid time off & holidays

Job summary

Turo Inc. is seeking a strategic leader to run the Project Management Office for Turo Operations in the Phoenix area.

You will shape the PMO, mentor a team of Project Managers, and partner with executives to advance high-impact initiatives that drive the company’s car-sharing platform forward. You will own the project portfolio, establish governance, and ensure delivery with measurable outcomes, leveraging DMAIC and strong stakeholder alignment.

Qualifications

• 5+ years of progressive experience in Project or Program Management, including 3+ years of experience managing a team.
• Proven expertise defining and implementing PMO standards, processes, and methodologies in a fast-paced corporate environment.
• Demonstrated ability to lead, mentor, and develop a high-performing Project Management team.
• Strong experience managing complex, cross-functional initiatives involving multiple teams and senior stakeholders.
• High proficiency with project management platforms such as Asana for executive reporting and resource management.
• Exceptional executive-level written and verbal communication skills.
• Expert ability to influence, build alignment, and gain consensus across senior leadership and cross-functional VP-level stakeholders.
• Strong strategic thinking with the ability to translate business priorities into actionable project roadmaps.
• Highest standards of accuracy and precision with exceptional organizational skills.
• Based in Arizona.

Responsibilities

• Define and refine the PMO strategy and best practices across Turo Operations.
• Lead, mentor, and manage a team of Project Managers, fostering excellence and accountability.
• Own the strategic roadmap and prioritization of high-impact projects with executive leadership.
• Establish standardized governance, reporting, and communication frameworks across initiatives.
• Ensure rigorous application of DMAIC to vet, plan, and execute projects with measurable impact.
• Develop relationships with VP/Director-level stakeholders to align initiatives with business objectives.
• Manage cross-functional dependencies and escalate risks to senior leaders.
• Oversee PM tools (Asana) for data integrity and executive visibility.
• Drive accountability to meet milestones, deliverables, and business goals.

Skills

PMO leadership

Team management

Cross-functional work

Asana proficiency

Executive communication

Strategic planning

Stakeholder alignment

Education

PMP

PgMP

MBA

Lean Six Sigma

Tools

Asana

Job description

About the team

We are seeking a strategic and highly effective leader to manage the Project Management function for Turo Operations. You will be responsible for defining the project management methodology and ensuring the successful execution of critical, high-impact initiatives that will shape the future of a company leading the charge in car sharing worldwide. You are a leader with an uncanny ability to create order from chaos and expertly lead teams through change. Reporting directly to the VP of Marketplace Support, you will lead the Project Management team and act as a critical partner to executive and functional leadership to organize and implement strategic projects across Turo Operations.

What you will do

• Define and refine the overall Project Management Office (PMO) strategy and best practices across Turo Operations.
• Lead, mentor, and manage a team of Project Managers, fostering a culture of excellence and accountability.
• Own the strategic roadmap and prioritization of high-impact projects in partnership with executive leadership.
• Establish standardized project governance, reporting, and communication frameworks across initiatives.
• Ensure the rigorous application of project methodologies, including DMAIC, to vet, plan, and execute projects while driving successful outcomes and measurable impact.
• Develop and maintain strong relationships with VP and Director-level stakeholders across Operations, Product, Marketing, and other cross-functional teams to align project initiatives with business objectives.
• Manage cross-functional dependencies and Escalate critical risks and obstacles to the VP of Marketplace Support and other senior leaders.
• Oversee project management tools, including Asana, to ensure data integrity and provide executive-level visibility into project status, risks, priorities, and resource allocation.
• Drive accountability across project teams to ensure milestones, deliverables, and business objectives are achieved.

Your profile

• 5+ years of progressive experience in Project or Program Management, including 3+ years of experience managing a team.
• Proven expertise defining and implementing PMO standards, processes, and methodologies in a fast-paced corporate environment.
• Demonstrated ability to lead, mentor, and develop a high-performing Project Management team.
• Strong experience managing complex, cross-functional initiatives involving multiple teams and senior stakeholders.
• High proficiency with project management platforms such as Asana for executive reporting and resource management.
• Exceptional executive-level written and verbal communication skills.
• Expert ability to influence, build alignment, and gain consensus across senior leadership and cross-functional VP-level stakeholders.
• Strong strategic thinking with the ability to translate business priorities into actionable project roadmaps.
• Highest standards of accuracy and precision with exceptional organizational skills.
• Based in Arizona.
• Demonstrates Turo’s operating principles through work product and day-to-day team interactions.
• Bonus if you have BA/BS degree; MBA or other advanced degree.
• PMP, PgMP, Lean Six Sigma Black Belt, or equivalent professional certification.
• Experience in the sharing economy or marketplace industry.
• Startup experience with the ability to thrive in a fast-paced, constantly changing environment.

Salary & Compensation

For this role, the target base salary range in Phoenix is $130,000 - $160,000 annually. This role is also eligible for equity and benefits.

Hybrid Work Schedule

Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This is central to how we work, and this role will be subject to our current in-office hybrid schedule that requires Turists to work in the office three days per week on Mondays, Wednesdays, and Thursdays. We expect that employees will meet these required in-office days consistently as part of their role. Your recruiter can share more information about this requirement and the in-office perks Turo offers.

Benefits

• Competitive salary, equity, benefits, and perks for all full-time employees
• Employer-paid medical, dental, and vision insurance (Country specific)
• Retirement employer match
• Learning & Development stipend to invest in your professional development
• Turo host matching program
• Turo travel credit
• Cell phone and internet stipend
• Paid time off to relax and recharge
• Paid holidays, volunteer time off, and parental leave
• For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities
• We are committed to building a diverse team.
• If you are from a background that's underrepresented in tech, we'd love to meet you.
• Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us!
• Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.

Equal Opportunities & Diversity

Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.

Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.

We welcome people of different backgrounds, experiences, abilities and perspectives.

Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

We welcome candidates with physical, mental, and/or neurological disabilities.

About Turo

Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.

Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes. Read more about the Turo culture according to Turo CEO, Andre Haddad.

Welcome to Turo Careers!