Senior Manager, Operations

CREO; New York (NY); On-site; USD 115,000 - 125,000; Full time

Job summary

CREO is seeking a highly organized Senior Manager, Operations to oversee day-to-day workflows and ensure operational efficiency. This role involves managing finance, vendor relations, and IT systems, while supporting a diverse team in a mission-driven environment focused on sustainability.

Benefits

Medical, Dental, and Vision Insurance

401(k) Plan with Company Match

Paid Family Leave

Generous Time Off Package

Performance Bonuses

Qualifications

• At least 7 years of relevant work experience in operations or nonprofit administration.
• Experience in a startup or high-growth organization strongly preferred.

Responsibilities

• Manage day-to-day organizational workflows and policy compliance.
• Coordinate vendor searches and manage procurement processes.
• Lead NYC office operations and logistics.

Skills

Attention to Detail

Solution-oriented Mindset

Confidentiality

Tools

Outlook

Slack

Salesforce

Job description

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This range is provided by CREO. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

CREO is a NYC-headquartered not-for-profit with a mission to mobilize and catalyze high-impact capital to drive the necessary transition to a low-carbon, sustainable, and prosperous future for all.

To achieve our mission, CREO works with a large ecosystem of global stakeholders, including Members (wealth owners, family offices, and family enterprises), Affiliate Members (select institutional and corporate investors), and Partners (aligned investors such as pension funds, university endowments, or private equity; government; not-for-profit organizations; and academia).

We facilitate investment in sustainability by helping large asset owners and our membership community build knowledge and confidence via shared insights, research, and programming that focuses on the question of 'how' to invest in the decarbonization transition.

CREO seeks a highly organized and proactive individual for the role of Senior Manager, Operations. This role will serve as the organization’s internal lead for day-to-day operations, with responsibility for ensuring seamless workflows, efficient use of tools and systems, and high-functioning administrative infrastructure.

This role will report to the Senior Director, HR & Operations, and collaborate closely with all CREO team members.

Primary Objectives

• Operations: Manage day-to-day organizational workflows, onboarding/offboarding, internal coordination, and policy compliance across CREO’s global team while supporting cross-functional projects and special initiatives.
• Accounting & Finance: Manage accounts payable, reimbursements, and reporting while supporting budget tracking and maintaining audit-ready controls.
• Vendor Management: Coordinate vendor searches, draft and track contracts, manage procurement processes, and support relationship owners across service areas to ensure strong documentation, cost-effectiveness, and accountability.
• IT & Systems: Ensure consistent team access and effective use of CREO’s technology platforms and systems, manage external IT support, license administration, and collaborate across teams to streamline system workflows and data governance.
• Office Management: Lead CREO’s NYC office operations, including lease and vendor coordination, inventory and equipment management, and in-office logistics.

Desired Qualifications

• At least 7 years of relevant work experience in operations or nonprofit administration.
• Experience in a startup or high-growth organization strongly preferred.
• Strong attention to detail and a proactive, solution-oriented mindset.
• Comfort working in a multi-time-zone setting that leverages cloud-based platforms for work activities and communications, including Outlook, Slack, and Salesforce.
• Demonstration of the ability to handle confidential information with integrity and discretion
• Fluency in English required.

This role will be paid a base salary between $115,000 and $125,000, commensurate with experience. Additionally, this role will be eligible for semiannual performance bonuses of up to 10% of the base salary.

CREO relies on ADP as our employer of record. Medical, dental, and vision insurance plans are available through ADP for the team member plus their spouse, children, or whole family; CREO contributes a monthly flat fee toward premiums. CREO also provides Basic Life and AD&D coverage at no expense to the team member, equal to 1x Annual Base Earnings.

CREO offers a generous time off package, including PTO and sick leave, week-long org-wide breaks in August and December, observation of federal holidays, and a Summer Friday program.

After six months of service, team members are eligible to participate in the company 401(k) plan, and CREO matches up to 4% on a payroll-by-payroll basis. Team members also have access to 12 weeks of paid family leave for qualifying life events after six months of service.

To apply, please send your resume and a note expressing your interest to [e-mail].

More about CREO

All team members are partners in further engaging, supporting, and activating CREO’s growing membership across two Global Hubs – the Americas and EMEA – and 25+ countries to advance CREO’s goal of helping members deploy $100B of high-impact capital into the decarbonization transition by 2025 and catalyze $900B of institutional capital by 2027.

CREO is not, and does not provide services as an investment advisor, investment analyst, broker, dealer, market-maker, investment banker, or underwriter.

Authorization to work in the United States is required.

CREO strives to be a diverse, equitable, and inclusive workplace. As an Equal Opportunity Employer, we are committed to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs and job requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business, Administrative, and Accounting/Auditing

• Industries

  Non-profit Organizations

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

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