Senior Manager, Operations

US_ORB_4000 ORBIS Corporation; Illinois; Hybrid; USD 120,000 - 150,000; Full time

Job summary

Menasha Corporation is seeking a Senior Operations Manager to lead safety-focused, profitably run RPM Service Centers, scope and implement new opportunities, and drive operational excellence. You will oversee multiple service centers, mentor managers, and ensure adherence to Lean and safety standards across locations.

This role requires expansive leadership experience in manufacturing or distribution, with a track record of improving production metrics, financials, and customer satisfaction.

Job description

About Us (AND OUR EXCITING FUTURE)

Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies. Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here. Join us and become part of the power behind possible.

About The Opportunity

The Senior Operations Manager is responsible for safety, leadership, and profitable operation of all allocated RPM (Reusable Packaging Management) Service Centers, as well as scoping, solutioning, costing, and implementation of new opportunities.

Key Duties and Responsibilities

• Build, maintain, and develop a team of Service Center Managers that strive for excellence


• Provide leadership across RPM by demonstrating ORBIS values and culture


• Seamless day to day execution of operations throughout allocated Service Centers


• Daily review of production metrics and KPI's (production, labor hours/expense, parts per hour)


• Monthly review of financial statements and expenses (labor/overtime, forklifts, equipment/facility repairs)


• Evaluate and adjust operations as necessary to achieve customer expectations, production, and financial goals


• Drive accountability to standard operating procedures throughout allocated Service Centers


• Ensure best practice sharing throughout RPM by collaborating with other Senior Operations Managers, Regional Managers, and the Safety, Quality, and Human Resources teams


• Perform site visits and audits of Service Centers to ensure safety, production, and quality requirements


• Establish and maintain engaged and professional relationships with all allocated Customers


• Develop with the team of Service Center Managers, a continuous improvement plan focusing on operational excellence, employee relations, and financial strategies


• Review, evaluate and provide corrective action for direct reports on a predetermined and proactive basis


• Motivate, train, and develop team members as part of succession planning and for future growth/opportunities


• Consistently ensure adherence and accountability of ORBIS policies


• Be a SME (subject matter expert) of RPM operations for Commercial (Sales & Marketing) for new opportunities


• Working with Commercial, scope new opportunities through customer site visits and review of RFPs


• Working with Customers, Commercial, Engineering, and vendors, solution out new opportunities including building, labor, equipment, and automation


• Working with Finance and Commercial, cost model out new opportunities


• When new opportunities are secured, plan, resource, and project manage the program's implementation through to successful and profitable start up


• Other duties as assigned

Performance Measures and Outcomes

• Must pass company training programs to perform daily tasks.


• Must meet or exceed budget requirements.


• Must meet or exceed safety and quality requirements.

Education/Certification Level Required

High School Diploma/GED

Company Certification

Must maintain Company approved Fork Lift Operator's Licenses. This may include one or more different types of fork lifts. Level Desired Bachelor’s Degree

Work Experience Required

Minimum of 8 years direct oversight and management experience in a manufacturing or distribution environment with a proved track record of success and stability.

Desired Basic level of mechanical skills

Experience overseeing multiple remote locations

Additional Knowledge, Skills, and Abilities

Must be able to read/comprehend written and oral instructions in English; read and comprehend safety rules, operating and maintenance instructions, procedure manuals and product recipes/material identifications.

Preferred core understanding and/or experience in supply chain related activities (i.e. transportation, reverse logistics, cleaning and sanitation, asset tracking).

Proven understanding of safety and OSHA compliant processes.

Superior leadership skills with proven ability to effectively manage and develop a diverse team of people, and facilitate effective cross-business synergies. (Bi-Lingual a plus)

Intermediate financial knowledge sufficient to understand/build/manage financial budgets and statements.

Trained and proficient utilizing LEAN Manufacturing practices and at least 3 years of LEAN, 5S and process improvement experience.

Travel Requirements

75% travel required to support the locations assigned within their region.

Valid driver’s license required/Motor Vehicle Report Required

Valid driver's license required/Motor Vehicle Report Required

#ORBIS #LI-CD1

Two companies, one vision.

Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe. Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online. Our ORBIS business believes there is a better way to optimize today’s supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. Come build an exciting, rewarding career with us, where you'll have opportunities to grow. The possibilities are endless. The power is yours!

Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.

Our culture, based on a history of family ownership, encourages employees to create, collaborate, support communities, and build meaningful careers. We believe there's strength in diversity and that our people are the power behind possible. Equity, inclusion and diversity, workplace safety, and sustainability are values that are woven into the fabric of everything we do.

Let us know you're interested in our company by joining our Talent Community and have two-way communication with our recruiters.