Senior Manager, Operational Readiness & Change

CVS Health; Town of Vermont (WI); Hybrid; USD 68,000 - 183,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonus program

Equity awards

Job summary

CVS Health is seeking a Senior Manager of Operations Readiness to lead the MWB Operations Readiness function, ensuring end-to-end readiness for initiatives and embedding new processes into day-to-day execution. The role partners with Operations Innovation, Technology, Change Management, and Training to ensure readiness and successful adoption across MWB teams.

Responsibilities include overseeing the readiness lifecycle, defining performance measures, and acting as a trusted advisor on

Qualifications

• 5+ years of experience in operations readiness, process management, business operations, or organizational transformation.
• Experience leading cross-functional operational change and readiness initiatives.

Responsibilities

• Lead the Operations Readiness function within MWB Business Operations.
• Partner with Operations Innovation, Technology, and Training to ensure readiness for deployment.
• Define change impact, dependencies, and readiness metrics.
• Support testing, validation, and readiness sign-off activities.
• Drive continuous improvement and stabilization post-implementation.

Skills

Operations readiness

Cross-functional leadership

Education

Bachelor's degree in Business, Operations, Management, or related field

Job description

CVS Health is seeking a Senior Manager of Operations Readiness to lead the MWB Operations Readiness function, ensuring end-to-end readiness for initiatives and embedding new processes into day-to-day execution. The role partners with Operations Innovation, Technology, Change Management, and Training to ensure readiness and successful adoption across MWB teams.

Responsibilities include overseeing the readiness lifecycle, defining performance measures, and acting as a trusted advisor on