Senior Manager of Operations, IHE

ZipRecruiter; Boston (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

A forward-thinking organization is seeking a detail-oriented professional to manage business operations and program activities. This role involves collaborating with finance teams, overseeing budgets, and engaging communities to disseminate impactful research. The ideal candidate will have a strong background in health-related program administration, excellent communication skills, and a passion for equity in healthcare. Join a collaborative team dedicated to making a difference in community health and promoting inclusive practices. This is an exciting opportunity to contribute to meaningful change in healthcare delivery.

Qualifications

• 5-7 years of experience in program administration or evaluation.
• Master's degree or equivalent in health-related program administration.

Responsibilities

• Manage business operations and program activities for IHE.
• Collaborate with finance team to develop and manage budgets.
• Lead programs in partnership with health centers and stakeholders.

Skills

Program Budget Management

Project Management Tools

Supervisory Skills

Research Operations Knowledge

Grant Processes Knowledge

Spreadsheet Proficiency

Word Processing Skills

Presentation Software Proficiency

Community Engagement

Excellent Communication Skills

Education

Master's Degree in Health-Related Program Administration

5-7 Years of Relevant Experience

Job description

The Massachusetts League of Community Health Centers (League) was founded in 1972 as one of the country's first state Primary Care Associations (PCAs). Established under the same federal legislation as the health center program (Section 330 of the Public Health Service Act), PCAs support health centers and their communities through core functions and competencies. The League is a nonprofit 501(c)(3) organization registered as a public charity with the Commonwealth's Secretary of State, with a professional staff based in Boston and Worcester.

The League has affiliated organizations, including The Institute for Health Equity Research, Evaluation and Policy (IHE). IHE focuses on community engagement and supports infrastructure, implementation, evaluation, and training to identify and sustain effective strategies for health equity, emphasizing community-led science to benefit those most affected by health inequities.

Position Summary:

IHE seeks an operationally skilled, detail-oriented, and mission-driven professional to manage business operations and program activities. The successful candidate will establish and maintain systems supporting research, evaluation, and policy work, evaluate the impact of IHE activities, and engage communities to disseminate IHE work broadly.

Essential Functions:

1. Collaborate with the League finance team to develop and manage budgets, track finances, and oversee vendor contracts.
2. Support grants and contracts from pre-award to closeout, including proposal and submission processes.
3. Lead and manage select programs in partnership with health centers and community stakeholders.
4. Supervise IHE staff to ensure progress toward program objectives and timely deliverables.
5. Prepare reports on grants and contracts activities.
6. Work with IHE and compliance staff to ensure ethical conduct of human subjects research.
7. Lead project and team meetings to ensure smooth operations.
8. Develop strategies to monitor and evaluate the impact of IHE activities.
9. Oversee dissemination efforts to engage health centers, communities, and stakeholders in health-center led science.

Competencies/Skills:

• Experience managing program budgets and project management tools.
• Supervisory experience with direct reports.
• Knowledge of research and evaluation operations, including grant processes.
• Proficiency with spreadsheets, word processing, and presentation software.
• Ability to engage community stakeholders and disseminate findings.
• Excellent written and interpersonal communication skills.
• Strong collaboration skills and self-motivation.

Education/Experience:

• 5-7 years of relevant experience.
• Master's degree or equivalent in health-related program administration.
• Experience with grants administration or program evaluation is a plus.
• Background in business administration is a plus.

Why Join Us?

At the Mass League, we promote an inclusive culture that values belonging. We support our community health center members in providing equitable care to all patients and staff. If you are passionate about making a difference in healthcare, join our collaborative team committed to equity and community engagement.