Senior Manager of Operations, IHE

Massachusetts Nonprofit Network; Boston (MA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a detail-oriented Operations Manager to oversee business operations and program activities. This role involves managing budgets, supporting grant and contract processes, and engaging with community stakeholders to promote health equity. The successful candidate will collaborate with a passionate team dedicated to making a difference in healthcare. Join a collaborative environment focused on diversity and community, where your contributions will help shape impactful health initiatives. If you are driven by mission and eager to support community health, this opportunity is for you.

Qualifications

• 5-7 years of experience in program management and administration.
• Master's degree or equivalent experience in health-related fields.

Responsibilities

• Manage IHE business operations and program activities effectively.
• Collaborate with finance team for budget management and contract oversight.

Skills

Budget Management

Project Management

Communication Skills

Community Engagement

Research Operations

Education

Master's degree in Health-related Program Administration

Equivalent experience in Program Administration

Tools

Project Management Software

Spreadsheets

Word Processing Software

Presentation Media

Job description

The Massachusetts League of Community Health Centers (League)

Job Description

The Massachusetts League of Community Health Centers (League) was founded in 1972 as one of the country's first state Primary Care Associations (PCAs). Established under the same federal authorizing legislation as the health center program (Section 330 of the Public Health Service Act), PCAs are organized around a set of core functions and competencies that provide a framework for support and assistance to health centers and the communities they serve. The League is a nonprofit 501(c)(3) organization registered as a public charity with the Commonwealth's Secretary of State. It maintains a professional staff at its headquarters in Boston and its training center in Worcester.

The League has several affiliated organizations to accomplish its mission to serve community health centers, including The Institute for Health Equity Research, Evaluation and Policy (IHE). The IHE convenes communities and supports the scientific infrastructure, implementation, program evaluation and training needed to identify and sustain the most effective strategies for attaining equity in health and healthcare, as defined by those with lived experience of health inequities. The IHE advances Health Center-led Science to ensure that science benefits communities who bear the greatest human costs of long-standing health inequities.

Position Summary:

IHE seeks an operationally minded, detail-oriented and mission-driven professional to implement and manage IHE business operations and program activities. The successful candidate will work with a team to establish, implement and maintain systems that support operations for research, evaluation, and policy-relevant work. The Operations Manager will also have a role in: (a) evaluating the overarching success and impact of IHE activities, and (b) engaging communities to ensure wide dissemination of IHE activities.

Essential Functions:
(The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a role. Responsibilities include but may not be limited to the following.)

• Collaborate with the League finance team to establish and maintain systems to manage and track IHE finances. Responsibilities include developing and managing program-specific budgets, operational budgets, maintaining projections to guide future spending, and managing contracts with vendors.
• Provide end-to-end support across the lifecycle of IHE grants and contracts management from pre-award to post-award and close out activities, including proposal and contract submission to scientific, industry, and philanthropic organizations.
• Lead and manage select programs in collaboration with health centers and community partners.
• Oversee and supervise IHE staff to monitor and drive progress needed to achieve program objectives and produce deliverables on-time and in accordance with project scopes of work.
• Serve as primary writer for reports on grants and contracts activities.
• Collaborate with IHE staff and MLCHC compliance officer or their designee to oversee processes that ensure the ethical conduct of human subjects research and evaluation activities.
• Collaborate with IHE staff to lead project meetings and team meetings to ensure smooth program operations.

Managing program evaluation and dissemination activities:

• Collaborate with senior leadership and IHE staff to develop strategies and collect information needed to monitor and evaluate the overarching impact of IHE activities.
• Supervise and implement dissemination activities that engage health centers, communities and stakeholders in activities to promote health-center led science.

The successful applicant will have the following skills and qualifications:

• Experience with developing and managing program budgets.
• Experience with project management, leveraging project management software tools and management strategies.
• Familiarity with research and evaluation operations (e.g., grant submission, research project management).
• Familiarity with using spreadsheets, word processing software and presentation media.
• Willingness to engage community stakeholders to build collaborations and to disseminate products of IHE activities.
• Excellent written and interpersonal communication skills.
• Self-motivated attitude.

Education/Experience:

• 5-7 years' experience.
• Master's degree or equivalent experience with health-related program administration.
• Experience with grants administration or program evaluation a plus.
• Education in business administration a plus.

Why Join Us?

At the Mass League, we work every day to create an inclusive culture that embraces all forms of diversity to ensure all staff members feel a sense of belonging. In addition, we support and foster our community health center members in providing equitable care and treatment to all patients and staff. We encourage you to apply only if working at this kind of organization would be a good fit for you. At the Mass League, you'll work with a passionate team committed to making a difference in health care. We offer a collaborative work environment focused on equity, diversity, and fostering a sense of community within our organization and among our health center members.

40 Court Street 10th floor, Boston, MA 02108, USA